Such a great Tour Agency - CR Best Trips has the best customer service, Adriana & team respond within minutes via phone, WhatsApp, live chat and emails. We hired them for airport round trip transfers, round trip to Playa Conchal and a guided private tour to Arenal Volcano rainforest & hanging bridges with a hike in La Fortuna fall with Yeraldi as a guide. All the staff we met were fantastic to deal with (including Ariel, Javip, David). Thank you for a great service!

Professional, great service, fair price! - Hi - we had a good experience with Costa Rica Best Trips and Viator. I was a bit nervous as I did not book through a travel agent, and through the Viator site it was a little unclear who my actual vendor was, when I booked. I received messages shortly after my booking with the name of the company, exact pickup and drop off times and communications about the trip itself and any stops we would like to make. We had lots of messages back and forth, and this was very comforting, since I was arriving from out of the country. The trip was also nice as it was a private transfer for a family of 5. Some other companies were charging twice as much for shared shuttles, so this was a blessing to our family. Our driver Daver who picked us up from the airport, was very professional. He kindly stopped at the souvenir shop, so we could get sunscreen, coffee, and water. We took longer than we probably should have, and he was patient as well. Our driver Andres on the way back to the airport from our hotel was truly amazing!!! We had great conversation with him. Also, our flight was delayed by 3 hours, and we just realized and got the message as we were loading the shuttle. Since we had the time, he made extra stops so we could get money "colones" to take home. We hadn't needed any at the resort. He stopped at places he thought we could find exactly what we needed, and he did all of the communications and got us what we wanted. He was also extremely professional! My only complaint and caution which is not the fault of the shuttle, as we were actually warned by the company not to let anyone handle our bags outside of the airport, but there were a few tricky gentlemen who did manage to help us, despite the fact that we told them we have a driver and do not need help. They pretended to be with our driver and then expected tip money. They were nice, and there were no problems, and we did tip them. Our driver was exactly where we were told he would be and holding a sign with our name on it. We appreciated the stops at no extra charges, although they also offer longer stops that you can pay for if communicated ahead of time.

Thanks for the ride! - Our drivers to and from the hotel were really nice, accommodating, and on time. They also made one stop along the way (both ways); which we really appreciated. I needed to make a change with the pick up time… considering the spotty service in Costa Rica, I was happy they were able to adjust. Thanks again! P.S watch out for people grabbing your bags claiming to know the driver. We had to take our bags from them.

Liberia Airport Pickup - Driver was on time for airport pick up and was very professional and courteous! I would recommend Viator.

Riu bound - Smooth drive. Nice driver. Would have liked the driver to be waiting right outside The airport so we did not have to deal with a bunch of different people, grabbing our luggage

Trip from LIR to RIU Palace - They were on time and easy to identify with my name tag. I also appreciated the waters. The driver was courteous.

Great experience - Our driver was patient and very wonderful. Our flight was delayed for 3 hours and he was there when we landed. He even stopped along the way so we could get fruit. Great service.

Liberia Vaca - So far the experience is great. Started with a wonderful and friendly welcome from Tatiana my driver. She point.out spots of interest on our way and provided me with beverages. I look for to my return with Tatiana.

Convenient - They are on time and very convenient when arriving and leaving Liberia airport.. thanks for this Transpo service to RIU hotels

Best taxi service! - Five star service! We would recommend this business to anyone looking for reliable transportation. On time and reliable. Both of our drivers were excellent.