One day getaway to Victoria - Comfortable seating. Good breakfast food options. Wonderful crew/customer service.Our Alaska cruise was scheduled to make a 4 hour stop in Victoria on our last night from 8pm to midnight. But we wanted to really experience Victoria, so we booked this day trip the day before our cruise began.

Great trip - The gorgeous flowers in Victoria The weather was fabulous. The boat ride was smooth. Loved the upgrade

Great day in Victoria! - Staff were very helpful. Some lines at passport checks but nothing too frustrating. Would go again tomorrow if we could!

Great - The round trip to Victoria with the clipper 5 was a great adventure. The time we had to visit was just enough for us as we decided to walk. We went to the chinatown and the fisherman wharf. I wish we had our lunch on the warf instead of the chinatown. There was many interesting little restaurants on there. For the boat be aware that there's a lot of movement, my hubby was sick on the boat and I felt bad also.

Wonderful - Took clipper to Victoria for day trip. All of the crew was very nice and helpful. Left on time and returned early due to weather. Captain kept us informed as to location of ship and the surrounding areas. Would recommend to anyone going to Victoria. But a day trip isn’t long enough to see and do everything in Victoria.

Solid transport just like airplane seat - Good experience. Economy is just like an airplane. Good food onboard. Only get 5 hrs in Victoria if you do a day trip. Would have been nice to k know you appear an hr ahead to get your tickets both directions. I had to look that info up.

Missed opportunity - Emily sold us a tour to Butchart Gardens and told us we needed to take the 3 pm so we didn’t miss the return trip. When we got back found out the clipper did not leave until 7pm. On the future you might want the staff to know the schedule

VERY FRUSTRATING EXPERIENCE - My reservation was not seamlessly integrated to FRS as upon departing, and returning they showed no record of it in there system. We were forced to wait and needed Supervisor help to correct the what they call "3rd party reservations" VERY FR USTRATING to say the least!

Full Day Trip to Victoria on Thursdays doesn’t exist - We did not go on the day trip to Victoria because the only return trip on Thursdays is at 1:30, leaving only 1/2 hour of time to visit Victoria. We are requesting a refund of our day trip.

STRANDED IN VICTORIA WITH NO WAY HOME // cancelled return trip 6/8/24 - Approximately one month ago, my mother and I embarked on a trip to Victoria, BC for a weekend getaway, only to find ourselves abandoned by the FRS Clipper. Despite the enjoyable time spent in Victoria itself, the entire experience was ruined by the utter failure of the FRS Clipper team to communicate effectively and take responsibility for stranding us. The night before our scheduled return, our hotel displayed a Victoria Clipper advisory indicating a sailing advisory was in effect. The concierge vaguely mentioned technical issues without providing further details, raising immediate concerns. We hoped these would be resolved by morning. Regrettably, they were not. At 9:30 AM, hours before our scheduled 6 PM departure, my mother received an email (which apparently not all passengers received) informing us that our return trip was canceled. Shockingly, the email offered no alternatives for getting back to Seattle, focusing solely on only refunding the boat fare. Consequently, our final vacation day was consumed by stress and wasted time as we scrambled to find a way home. We even had a high-tea reservation at the Empress that was also tainted, since we spent the entire hour looking at viable options to get home. Ultimately, the most direct and less time consuming option we found was an $800 flight back to Seattle, plus the additional expense of an Uber to reach Victoria Airport. Upon our return, our attempts to engage with FRS Clipper for empathy or accountability were met with further disappointment. The company showed no willingness to reimburse us or any other affected customers for the substantial extra costs incurred due to their cancellation. Had the initial email from the Clipper provided viable return options (such as bus routes, ferry alternatives, etc.), we could have salvaged the remainder of our trip and adjusted our plans accordingly. Once again, the flagrant lack of accountability, communication, and customer service displayed by this company was utterly disgraceful. While Victoria remains a charming destination, I strongly advise exploring alternative travel methods such as driving, or carefully considering other routes. Otherwise, you risk being stranded and forced to shell out hundreds of dollars unexpectedly—funds that could have been better spent elsewhere.