River Cruise + hotpot dinner - We are very pleased with the complimentary upgrade of cruise tickets which allowed us to avoid the crowd on another level. We get to enjoy almost the whole level of the cruise ourselves. Our guide Caroline is very friendly. She is able to provide us with information accurately about the building and history of the bund. We even asked her for food suggestion for our stay in Shanghai, she even went to search for the address for it. Hotpot is delicious with variety food item to choose from and is super suitable in such a cold weather and after blowing cold air from the cruise. Overall we are very pleased this evening.

Outstanding Tour - This tour was absolutely amazing. Our tour guide was May and she went above and beyond and exceeded all of our expectations. She spoke very good English and we could easily understood everything she said. We picked the Hot Spring with Hot Pot Dining experience so May picked us up at our place and first, she took us to the hot spring. She handled our tickets and entry so it's definitely convenient for those who does not speak Chinese. They give you a bracelet with your locker number and key attached. The first locker, you put your shoes in. Next, you go inside and pick a robe you would like to wear. Then it is separated into male and female section. Once inside, you strip naked before going into the hot springs. It may feel a little weird in the beginning, but it's not that bad after a couple of minutes, well, for women at least. That hot spring is suitable for women, men and kids. Inside, they had over 10 variety of hot springs: different temperatures, one that acts as a massager, outdoor ones, etc. We came in the winter time so it was really nice to be in this type of setting. My favorite one was the one outside because you still get that nice cool breeze while you're soaking the hot springs. They also had a salt room, showers, toothbrush for you to clean off after you're done at the springs. Next, you can walk out and there is a back section for kids to watch movies, read manga, variety of sauna rooms, massages, relaxing station, charging station, you name it. While we were doing all this, our tour guide May was patiently waiting for us outside. You can easily stay here for at least 2-4 hours. Once we were done, May took us to eat hot pot. We told her about the types of food we liked to eat and food allergies my friend had. She was able to communicate all allergies to the server and picked a bunch of delicious food. Everything was very yummy and she was so easy to talk to. I'm really glad we were able to have an extra person to eat with us since it was just me and my friend who had very strict dietary restrictions. We told her about how we're leaving the next morning to Beijing but were worried about not being able to find a taxi. She used her app to try to reserve a taxi for us, when that didn't work, she asked our driver to pick us up at 6 in the morning and drop us off at the station. Even after our tour, she messaged me to make sure we caught our train and that we were okay. I would high recommend this tour.

Unique way to spend an evening relaxing - I went on the hot pot and hot spring tour after a long, tiring day exploring Shanghai. The meal was at a local place with incredible food. The bath house was very unique and fun to experience. The baths and saunas were a great way to unwind and recharge. Great, friendly guide named Alana who is passionate about her work. Would highly recommend to anyone that is looking for a relaxing experience that’s more adventurous than your average Western spa.

Absolutely worth doing.... - The four of us had a fantastic time. It was quite foggy for the cruise but I think it made the city so much more romantic. The tops of the buildings were shrouded in fog but the bright lights on a lot of the buildings made the cruise so magical. We had great seats thanks to our vip seating with you and the drink and snack was a nice treat. Being able to sit in that special area of the boat with our own table and chairs was lovely, but we spent most of our time wandering around taking photos of all the lit up buildings on both sides of the river...the boat did a circle so we really didn't have to do that to see it all. The meal was excellent. Each having their own hot pot was great as you could ask for the broth that you liked. So many choices of what to hot pot from meat to vegetables...totally excellent and yummy of all of us. Wilson was wonderful, excellent communication skills and really in touch with his clients. Would highly recommend!!

Hot Pot and Hot Springs - HOT Pot and Hot Springs Star: 5 Review: If you want an authentic time out you can't miss doing a Hot Pot and Hot Spring in Shanghai. What a fantastic outing made more special by the best guide we've had in many years. Ask for Queena you can't go wrong. Queena was informative, knowledgeable and was the perfect host. If doing the Hot Springs isn't for you take the other option of a River Cruise.

Excellent activity with excellent guide - Great relaxing night thanks to Alana. Hot spring was relaxing, beautiful place and food that night was excellent. The best was our guide Alana. Since the first time we met at our hotel lobby she made us feel very welcome. This was our first time in China. We felt like she was an old friend cause this is how she made us feel. I highly recommend this activity with her.

We were unable to attend this trip... - <p>We were unable to attend this trip as I had a terrible cold. But our guide Alana offered to come and see me and bring antibiotics or a Doctor - Alana Wu is a lovely guide so any trip would be a treat with her, which is why I still rated it 5 stars. Thanks Alana!</p>

My wife and I had the pleasure of being... - My wife and I had the pleasure of being hosted by Alana in Shanghai for the Gokurakuyu hot springs and hot pot dinner. The entire evening was wonderful. Not only were the activities themselves thoroughly enjoyable, but Alana is like the ultimate ambassador for China; we felt as if we were being treated as personal friends rather than simply paying clients for a sightseeing tour. The quality of the entire experience was above and beyond what we could possibly have expected. We have one unscheduled day together in Shanghai next week, and we're really hoping Alana comes up with something else she can arrange for us then!

Our quick trip to Shanghai was made... - Our quick trip to Shanghai was made complete by our night boat tour and hot pot dinner. Alana was so helpful during a very busy time of the year. The lights were impressive and the VIP SEATS great! Her English was very good and she could help our daughter with her Mandarin Chinese. You could tell she was very experienced and knew the area. The meal was a lot of fun and a great way to end the night. We would recommend this tour to anyone!

We would like to say thank you very... - We would like to say thank you very much for Alana for taking us on this tour to the spa and dinner. From the start of the afternoon Alana, greeted us with a very friendly smile and was very prompt to begin the excursion. Alana was very intelligent and enjoyed having a conversation with us about the rich culture and history. After a very relaxing trip to the spa at which we did not need to organise anything or worry about any of the paperwork. Alana then took us to a hot pot restaurant which was delicious and again Alana was very friendly and we enjoyed an enlightening conversation over our food. The entire tour was excellent, very well organised and the easiest tour we have ever been on. I would highly recommend anyone to take this tour if they are looking for a very relaxing and peaceful afternoon and dinner. The transport organised was prompt and we did not wait longer than a minute for the bus and we did not get lost at any point in time. Thank you once again to Alana and we hope to use your services in the future.