Nov 29, 2024
Imperdible - Amazing!! Tour staff very attentive and polite! They were a little late to pick us up at the hotel, but we were warned and answers online with the person who was organizing! Lunch on the boat very good! Super prepared instructors, with great help even to several tourists who could not swim! The only negative point was the value of the photos, quite expensive compared to the rest of the amount paid on the tour!
Review provided by Tripadvisor
Nov 29, 2024
Quality biathlon crew and itinerary. - Fantastic value for money quality day out. Friendly professional crew. Great boat. Did what they promised and no gaske. Minibus collection a little tedious but necessary re cost management. We were warned about dodgy operators. These are very good and trustworthy. Food very good.
Review provided by Tripadvisor
Nov 28, 2024
Excellent - All beautiful, pleasant and fantastic, all the very good staff including the commander and his crew, Samir understand n° 1
Review provided by Tripadvisor
Nov 27, 2024
Great day out - Picked up on time. Staff on yacht were
Helpful and pleasant. The lunch was tasty. Snorkling was very good. The snorkling guide was friendly and encouraging. I had a very good time. You can buy a dive on the boat, which i declined due to ear problems. They also have a photographer aboard. Overall a very good day.
Review provided by Viator
Nov 26, 2024
Such fun, totally safe! - Excellent experience. From being collected from my hotel, kept safe and entertained through the whole trip to the lovely lunch and efficient return to hotel! The snorkeling was fabulous with so many fish ..even more than last time I went on this trip in '23! Highly recommend
Review provided by Viator
Nov 19, 2024
What an amazing experience! A must do if in Sharm. Especially with these guys. - What an awesome day today was.. Something I'd definitely do again. It was my wife and I's first time snorkeling and diving and these were the perfect guys to do it with. The patience shown in making sure we were comfortable before we moved on to the actual activity accompanied by a lovely yacht made this experience superb. I got some lovely pictures and video footage while diving for $35 which was brilliant too. I'd definitely recommend using these guys.
They came and picked us up from our resort at 8am and took us to were we were boarded onto the boat after approx. 20mins of waiting. Lunch and drinks were provided and photographers are on board in case you want to get your pictures taken at a cost. Like said, I definitely recommend these guys. Myself and my wife had an amazing time!!
Review provided by Viator
Nov 26, 2024
Enchanting Nature, but Disappointing Organization and Unprofessional - Despite the extraordinary natural environment, the overall experience leaves something to be desired due to a hasty management and little attention to detail.
One of the main problems was the too fast pace of the hike. During lunch, for example, we were forced to eat quickly, so much so that it seemed more important to push ourselves immediately into the water than to allow us to enjoy a moment of relaxation.
An even more serious aspect was the management of the extra activities: I had paid for a dive, but due to their mistake in fastening my oxygen tank belt too tight, I was struggling to breathe and they did not give me credit labeling me as "agitated", which is absolutely not true!
They basically didn't let me dive!
Instead of offering me a second chance, the staff dismissed the matter without any attention, preferring not to "waste time". This attitude is unprofessional considering that it is a unique experience that I could not live.
The good thing is that at least Mr. Ayman with whom I interfaced to be followed on this tour was honest and refunded the amount of the dive.
Very kind and helpful person, thanks to which I chose to give an extra star to this review.
In conclusion, Sharm Gate relies on the natural beauty of the place to attract tourists, but the management and service leave much to be desired...
Review provided by Tripadvisor
Nov 28, 2024
Ras Mohamed Boat Trip . Nm - the boat excursion is calm and relaxing experience . they pick you up from resort and take you to port 30 to 45mins from hotel . there are approximately 2 vans of 12 on 1 boat. Boat is spacious for every one to relax and chill .
The guys will offer those who haven't bought the add on of snorkelling and diving a opportunity of purchasing the experience . $25. they demonstrate to all safety procedure for diving and the days plan . some of it is misleading as the stop off at the beach where you can walk and stand on beach is mis leading . when the boat stops you are expected to swim to the land part. if you cant swim life jacket is put on you and you have to hold on the ring where the instructors will pull you to land . the beach / land part is middle of the sea . this part isn't advertised that well
Lunch i wouldn't recommend as its basic. they had rice wasn't really cooked properly . salad , meat and pitta bread . recommended to take own snacks.
Ras Mohammed National Park entrance fee (5 USD) to be paid on the spot this is one non sense. you don't see anything . its like they are stealing from you openly .
any amount advertised they will say in dollars and euros. if you want to pay in Egyptian pounds just tell them . i carried with me egp currency
Review provided by Viator
Dec 6, 2024
Terrible trip - Staff were rude and unhelpful, we were pushed aside on the stairs by staff. We were not offered life jackets. Member of staff shouted at us when we asked for milk. We did not snorkel as we felt there were far too many boats in the water, we felt it was very unsafe. Despite a snorkel guide being in the water, it was still dangerous. We were correct because there was then an incident in the water.
A lady from our boat then got hurt.
The wash from a boat smashed her into the corals, she lost her mask and was badly cut and bruised all down her legs, she was very shaken up by this. Another boat then bumped into us which made us feel quite alarmed.
The docking area was unsafe - trip hazards, loose boards etc. two of us tripped causing a sprained ankle and a very near miss into the harbour. We felt our health and safety was not taken seriously on this trip. The food was awful. We were very disappointed with “White Island” it was just a sandbank full of people.
Our driver on return quite scared us. He drove too fast and erratically. Cutting in and out of traffic. Constantly using his phone whilst driving. We were thankfully relieved to get back to our hotel in one piece.
However our trip on the Venüs on Sunday was really good. Lovely staff, life jackets for all, safe embarqument from a cement dock, safe snorkelling a fabulous day out.
Review provided by Viator
Nov 25, 2024
Robbery - This was a great trip but unfortunately it has gone down massively in rating due to the tour team not bringing our snorkeling gear on to the boat what we paid for to be included for 7 people. I mentioned we have the whole package paid for and they said we will check after. Also being over charged for something they knew they charged too much on.
It was £65 for the pictures and they charged me £73 because they knew I couldn’t get internet to work out the (proper) exchange rate when we got back on land. After mentioning this to the people who organise it all on WhatsApp they said they will attempt to drop the £8 off at my resort but I didn’t see them and I told them I’m leaving for the 10:30pm flight so if they came after that then that’s not my problem also they believe there’s no way they can bank transfer me the money.
So I loose out on £8 for being lied to and robbed and we all loose out on snorkeling because they didn’t bring on the boat the snorkeling gear what we paid for.
Review provided by Tripadvisor