Amazing - Amazing views and itinerary. The guide was very positive and polite. The lunch included was amazing and staff as well!!!

Good tour with some room for improvement - We had a great time, saw some beautiful and amazing sights, and met some very nice people on our tour. The transportation was comfortable and the lunch provided was excellent. The communication prior to the tour was also very good. The tour was about 12 hours, and we saw everything that was listed on the tour description. However, I do have some suggestions for improvement: - When we got into the van and started our journey, the guide never made any announcements to welcome us to the tour or give us any information about our agenda for the day. He did not introduce himself or the driver. Those are pretty standard procedures for a group tour on a bus. - The hikes at the Theth Waterfall and the Blu Eye are listed in the tour description as "easy walks". They were definitely not easy. I would describe both of the hikes as "moderately strenuous", and I do a lot of hiking and am physically fit. One of the members of our group was not able to complete the hikes because they were much more challenging than we were expecting. The tour description should be updated accordingly. On a positive note, the guide was very attentive to the person who could not complete the hike and made sure she was looked after and safe. - During the tour, the guide was smoking and drinking alcohol. Perhaps that is a cultural difference between the United States and Albania, but I thought this was inappropriate and unprofessional. - The guide did not do a good job of keeping our group together. At one point, we had to wait 45 minutes for a couple who had wandered off of the path and got lost.