Great experience - Neo was great. Very friendly, spoke good English. We enjoyed our first time in Puerto Plata. I would recommend this tour.

GREAT COMPANY! - Our tour guide Tony was great with getting us around town safely and timely. We decided to cut some of the tour time out of our day like the rum factory, we aren't rum drinkers and had our 13 and 9 year old who were bored within the first 5 minutes so we texted Tony to let him know we were coming back to the van. In the future I'd contact them to create my own itinerary We didn't care for the coffee and chocolate place, it was just a few plastic chairs and a short speech on how they source it followed by an area for you to buy things. We didn't get to do the cable car to the mountain with the statue or to see the big homes like the tour itinerary said so we were a little sad by that. We loved the food at the restaurant he took us to it was so good. Overall we enjoyed the tour, just sad we didn't get to do the entire itinerary even though we cut time out from a few of the other places.

Great cultural tour - Santiago was an amazing tour guide, very insightful, had a great experience. Highly recommended, will book with "Michel Transfer and Tour" again.

BOOK THIS COMPANY!! YOU WONT REGRET IT!! - This tour was AMAZING! From start to finish I have nothing but great things to say about this company. Michael did an excellent job on communicating with me from the moment I booked this tour. Once we arrived in Puerto Plata I was able to reach him with ease and locate our tour guide Anthony (Tony) and he was outstanding. He took us on the best tour, explained so much about the beautiful Island and made our experience so fun. He made us laugh, gave us historical information on landmarks, and took the BEST photos of us. I will absolutely recommend them to EVERYONE who visits here and I will definitely tour with them again the next time we return to DR.

BEAutiful Republica Dominicana and definitely Michel Tours to go for - Just one word for Michel Tours, Fantastic!!! One of the best tours I've had while visiting any new place. Special thanks to my amigos, Marcelino and Alvaro for making this trip a memorable one. Visiting a new country with 2 babies on board can be very challenging, but thanks to these two guys for being so accommodating and taking care of us during the entire tour. Highly appreciated. Puerto Plata is a very BEAutiful place to visit with mind blowing beaches and a very nice town to spend the day. If I ever visit Republica Dominicana again, Michel will be the company for another tour. Highly recommended!!!

Exceptional guide! - Neo was an amazing guide! He was patient and personable! He went above and beyond taking us on a panorama tour. He took his time showing us real Dominican life! Even the American cows and DR transportation in the county. He was always smiling and fun! He taught us so much about his country! Neo was an exceptional guide and the highlight of our trip!

Great Experience Start to Finish - I definitely recommend Michel Tours! Great communication from the moment I booked our tour. We were able to pick a schedule that best suited us and had no problem finding our tour guide Anthony when we arrived. Anthony was super friendly and did a great job showing us around Puerto Plata!

Friendly Service! - Honest and friendly service!! Great job. Thank you for transporting me and my family safely. We loved our time in the Dominican Republic.

Damajagua falls - Our driver was incredible. Very knowledgeable and great with the kids. Our driver made us feel safe the entire time and had everything ready. We didn’t have to wait in very many lines to get in the falls but it was crowded that day as it was spring break. Great excursion and team!

Advertising scam - I was excited about this tour given all the excellent reviews. I gave this 3 stars because our driver Neo was very kind. However, I would not recommend this tour. First, most of the stops were marketing ploys with the venders only adversing their products. They would show a few pictures of “coffee making process” and then go on to advertise their coffee or chocolate products. Something similar with the amber museum experience. The guide would follow me around the shop as I was looking at jewelry, then made a visibly disappointed goodbye when we did not buy anything. Friendly at first, then rude when she realized we would not be buying their products. The cable car was closed for renovations, which was fine, but we were promised a more scenic route and beach stop. The scenic route was the same way to the stops, and the beach we stopped at was very smelly and subpar compared to the beaches in Cabarete. We were not taken to anywhere with breath taking panoramic views as promised in the description. Lastly, we opted not to go to the restaurant that when we looked up, seemed to have subpar food and seemed to have agreements with the taxi. The driver continued to push despite us saying no several times, even offering a stop at McDonalds, which I hope was not directed at our because we were Americans. I would not recommend this tour as it was just an advertisement for products. It is nice if you’d like to get out of Cabarete to see Puerto Plata, but it was not worth the $160 and I felt idiotic for believing these excellent reviews which were probably written by the company themselves.