Mar 29, 2025
No Rush, No Pressure: Pure Puerto Plata Perfection! - If you're looking for a stress-free and enjoyable tour of Puerto Plata, this is it! We opted for a semi-tailored experience taking us to the highlights of Puerto Plata with a local's perspective. We loved that our guide, Nelson, let us set the pace. There was absolutely no pressure to shop, which was a breath of fresh air. Lunch was amazing, and the entire day felt like a relaxed exploration with friends. The Neslon and our driver, David, were both incredibly friendly and knowledgeable. We couldn't have asked for a better day!
Review provided by Viator
Mar 24, 2025
Wonderful Puerta Plata tour. - We really enjoyed our private tour with Bolivar. He was so friendly and very knowledgeable. He made sure we got the best photos and experiences that fit our needs. He even made sure my husband had a ride through the gate when the tour was over because his legs were giving out on him. The text correspondences prior to our arrival were helpful and full of all the information I needed for the tour. I would highly recommend Michel tours and tour guide Bolivar. Our driver was also excellent, super nice, and safely got us where we needed to be (I wish I could remember his name).
Review provided by Viator
Feb 19, 2025
Highly Recommend Michal's Private Puerto Plata Tours...with Eddy!! - Eddy was our driver and he was amazing!!! He answered every question we had regarding the history of the area between Cabarete and all through Puerto Plata in the 🇩🇴!!! His English is great and drives like a professional!!! He made our anniversary a special day we will never forget!! Michal's Tours staff contacted us from the beginning and ensured our day was exactly what we wanted!! Highly recommend they hire Eddy full time!!
Review provided by Tripadvisor
Feb 7, 2025
A wonderful introduction to vibrant Puerto Plata - In addition to the key sights of the city, our excellent driver/guide, Roberto, introduced us to the various neighborhoods of Puerto Plata, customizing our time just as we requested. We spoke little Spanish, he spoke little English but we made excellent use of Google Translate and had a wonderful time!
During the walking portion of our tour, he even introduced us to a number of his friends we encountered along the way. A charming, gracious host who loves his city and his country! We couldn’t have asked for anything more!
Review provided by Tripadvisor
Jan 29, 2025
A Great Tour with Anthony - We really enjoyed our tour of Puerto Plata with Anthony. We were originally scheduled to do this tour in December from Amber Cove cruise ship port, but our ship was not able to dock due to bad weather. I contacted the operator and asked if we could reschedule because we were going to be there about a month later on another cruise. They were more than happy to do so.
The only negative about the whole day was that the private tour operators are not allowed into the port. It was quite a walk to get to where Anthony was waiting for us. We found out when we returned to the port that a taxi will take you from the port gate to a drop off point at the entrance to the Amber Cove shopping area for $10. I am sure we could have taken a taxi to the tour pick up spot as well.
The van was comfortable and air-conditioned. We visited several spots in the historic city center of Puerto Plata on a walking tour of the area: a chocolate factory, the Amber Museum, the Umbrella Street, the Pink Street, the Central Plaza and the church. We then went to the fort and up to a spot for a panoramic view of the city. Our favorites were the Amber Museum and the panoramic view.
We then had a delicious lunch at a local restaurant. Anthony offered to take us to the beach, but we are beach people. We just enjoy a drive along the beach before heading back to the port -- where Anthony found a taxi driver to take us inside, as I met earlier.
Review provided by Tripadvisor
Jan 27, 2025
Our guide, Marcelino, was... - Our guide, Marcelino, was amazing! He was very engergetic and excited to tell us about this city. My whole family loved this tour. Our driver, Anthony, was amazing as well. My elderly mother was not feeling too well and stayed in the van during a couple stops. Anthony stayed with her, keeping the air conditioning on so she would be comfortable. Marcelino and Anthony made this a wonderful experience!
Review provided by Viator
Jan 25, 2025
Definitely do the Private Tour- avoid the crowds - This tour was fantastic! We were on a cruise ship- and watching the herds of people in the big bus tours that we kept avoiding really made me appreciate it even more. Miquel was our driver/tour guide. He was very jovial and informative. He took us to most of the hot spots before other tourists even started to invade. His English was a bit broken but we had no problem understanding all. We saw EVERYTHING- except maybe being up by that Jesus statue. But Miquel was conscious of our boat times and recommended against trying to drive up there as drive times could be unpredictable and roads can be a bit dangerous depending on weather. We got essentially a private tour at the amber factory, and two different chocolate places. We saw umbrella street, the town square and the pink street. We got to try that drink Mamajuana. I’d pass on that again. Like super sweet, fortified church wine. The only crowd we had to deal with was in joining others at the rum factory. Miquel made it fun. I felt pretty safe- he seemed to watch out for us. Not sure I would have wanted to wander in Puerto Plata without a guide like Miquel. Viator tours always has given me good tours and I highly recommend this one.
Review provided by Viator
Jan 2, 2025
Puerta plata - We had fun with our driver though his English wasn’t great! He listened to us and did as we asked. We were sorry to hear the cable car was not working.
Review provided by Tripadvisor
Mar 28, 2025
Bad start, good finish - When you book a private tour, it should not require you to argue with the tour guide as to what spots you want to see and which to skip. We had to threaten to walk away before another driver took over our trip and honored our “no factory tours, no shopping” directions. Lots of heated phone calls, including as we were touring, but our new guide and driver stuck with the goal of making us happy and showing us more of the landscape and off the beaten track areas we requested. Kudos to Nelson and David for what turned out to be a great overview of the area. (Full disclosure that we found out afterwards was that the other driver was new to the company and not familiar with a private tour.)
Review provided by Tripadvisor
Jan 23, 2025
Puerto Plata. - Hard time understanding the guide. He tried hard but we had problems. He told us a lot of good history of the island. Driver was excellent maneuvering through traffic.
Review provided by Viator