After booking your transport, rest assured that your flight status will be monitored continuously. It is crucial to provide at least 24 hours’ notice if there are any changes to your flight to allow for a seamless booking adjustment. Failure to notify us of a different flight arrival may incur additional charges for a second waiting period, as we will be present for your originally scheduled flight.

Upon arrival at Cancun Airport, a company representative will send you a WhatsApp message with specific details on where to meet them. Do not worry, as we will be there even if your flight is delayed.

This ticket is valid for one Ida service only.

Please verify the zone of your hotel to select the correct option:

• For hotels in the Cancun Hotel Zone, select “Cancun Hotels.”
• For hotels in Playa Mujeres/Costa Mujeres, select “Hotels in Costa Mujeres.”
• For hotels in Puerto Morelos, select “Hotels in Puerto Morelos.”
• For hotels in Playa del Carmen, select “Hotels in Playa del Carmen.”
• For hotels in Puerto Aventuras, select “Hotels in Puerto Aventuras.”
• For hotels in Akumal, select “Hotels in Akumal.”
• For hotels in Tulum, select “Hotels in Tulum.”
• For hotels in Holbox, select “Port of Chiquila.” **Please note that ferry tickets and taxi services are not included.

The airport representative will be waiting for you with a tablet displaying your name.

“It is a pleasure to serve you.” Welcome! :)

• Private transportation
• Bottled water
• On-board WiFi
• In-vehicle air conditioning
• Facial Towels
• ONE WAY TICKET

Begin your holiday getaway with us! Step into the luxury of our STP Caribe’s Stretch Limo Exclusive, complete with on-board Bar service offering Beers and complimentary Bottled Water. Enjoy the abundant space to unwind and extend your limbs. Experience the comfort of leather seating and the convenience of a sunroof, all within a thoroughly cleaned and disinfected interior.

For a full refund, cancel at least 24 hours before the scheduled departure time.