Great Experience and perfect organisation! - My wife and I were really looking forward to this tour and had high expectations - because it wasn't particularly “cheap”. But we were not disappointed and it was definitely worth the money. First of all, we would like to mention that the agency was always very responsive and helpful and always answered us very quickly. On pick-up at our hotel in Surabaya we were greeted by our very nice driver, Itong, and someone from the organization team. Drinks and snacks were provided for us in the car - the seats could be reclined so that we could also sleep a little. Unfortunately, it wasn't clear the whole time whether we would be able to visit the Ijen volcano, as it had been showing increased activity since July. However, the agency responded really well and gave us alternative suggestions. We then decided on a waterfall tour on day 1 and to cut the trip one day short. The refund for the day was given to us directly on pick-up. The waterfall was called Madakaripura and is definitely worth a trip! After arriving at the parking lot, you continue by motorcycle, then walk a short distance through low rivers in the countryside before arriving at the beautiful waterfall. Luckily there weren't many other tourists around and we were able to enjoy the waterfall (200 meters). You should bring waterproof shoes and a rain cape if you don't want to get wet, but we didn't mind. The locals also sell flip-flops and capes if you forget. The nature there really was a highlight :) Our driver then took us to the hotel so that we could set off for Bromo early in the morning (02:30) the next day. The hotel “Lava Lodge” is nothing special, the rooms are only ok, but you definitely have the best view of all hotels in the area. The hotel wasn't that important to us in this case - there's a separate review for that. We were then picked up from our hotel room at 02:30 by our guide Heri. Heri was a treasure, he did such a great job and was very kind and helpful. Not pushy and made our tour to Bromo something special. He took us past the crowds of other tourists to a spot with an absolutely astonishing view. While waiting there in the dark for the sunrise we had lovely conversations and a great time. Bring warm clothes! Its really chilly until sunrise ;) But the view is worth the wait and the (slight) freezing. Incredible! After the sunrise you go down again by jeep into the "sea of sands" (the valley around bromo) and take a 1km walk to the volcano and then again around 500m up the volcano. As this was our first volcano visit it was really something special. After the visist we got taken back to our hotel and had breakfast and a shower. Then our driver Itong took us on a long and hard drive to the ferry from Ketapang to Gilimanuk (Bali). Indonesian roads and traffic are definitely something to get used to... In Gilimanuk we again got picked up by a driver and drove another 4 hours in the dark to Ubud. The drive was not so pleasant as it was pouring rain and the driver was taking risky passing maneuvers. But we talked to him and he adjusted. Overall, i can only recommend this tour. The organization was perfect! Everything was taken care of, perfect communication and we felt comfortable and had a great time!

Best tour experience - My friend and I both agreed that Bromo Backpackers was one of the best tour groups that we’ve ever signed up with. A detailed personalised itinerary was sent prior to the trip and we had clear details on what to expect for the trip. The group also made accommodations to additional requests/trips that were not stated in the package, but for a fair amount of of course. Every transition in these 3 days were extremely smooth with almost no delays. We were introduced immediately to the friendly driver when we exited our hotel on day 1, to the tour guides for each venue the moment we stepped out of our car, to the porter the moment we arrived at the ferry terminal. The driver and tour guides were all fun and friendly people which made the experience even better! The service was impeccable and I would strongly recommend Bromo Backpackers to anyone looking for adventures in East Java.

Review 3-day Tumpak Sewu, Bromo & Ijen Tour - We had a fantastic 3-day trip with Bromo backpackers. Tumpak Sewu, Bromo and Ijen are totally worth waking up for. We also had a lovely driver (Itong) and three amazing local guides who took us to nice spots and handled the crowd very well. The places can get quite busy so it is nice to have a guide who knows how to avoid the crowds. We would recommend to go during week days to visit these places as it can get quite busy during the weekend. We 100% recommend to book this 3-day tour, it is an amazing experience!

Crafting Unforgettable Adventures - First : the seamless organization and personalized touch that made our journey truly exceptional. Ari, the brains behind the operation, had every detail sorted, ensuring our trip ran like clockwork. And the recap sent by mail was clean and tidy. It really built confidence from the get-go. Ari's upfront rundown of the itinerary and his flexibility with accommodation options were game-changers. It was awesome to have the freedom to choose where we crashed after each day's adventure, and Ari made sure we got the comfort we needed without a hitch. We met him at the airport and he introduced us to our Driver, did a quick recap of our trip to make sure we did not have any more question and then let us go enjoy the tour. Our driver, The real MVP ! Though his name escapes me, was a total gem. Always on point, squeaky clean, and with a smile that could light up a room, he made every ride a pleasure. Our guides in Bromo and Ijen. These guys were the real great, dishing out fascinating insights into the local culture and history while keeping the vibe laid-back and fun during our hikes. What set Bromo Backpackers apart was their knack for navigating the tourist hotspots while dodging the crowds and maximizing our time. It felt like we were getting the VIP treatment at every turn, with no wasted moments and plenty of unforgettable experiences. In a nutshell, if you're itching for an adventure in Indonesia, Bromo Backpackers is the way to go. They've got the perfect blend of professionalism and personal touch to make your journey one for the books.

Unforgettable highly recommend tour - Wow, this tour is truly an unforgettable experience. Ari met us at our accommodation to answer our questions and give us a goodie bag on the trip. Our fantastic driver Tono took us comfortably and safely from destination to destination for four days. We had such enjoyable rides that it was difficult to say goodbye after four days. We visited the waterfalls under the guidance of tour guide Dadang who takes beautiful photos and videos. The hike to the waterfalls is beautiful and the view and the opportunity to swim in the valley are beautiful and wonderful. We climbed Volcano Bromo with tour guide Herry, he knew the best sunrise viewpoint and we laughed a lot. Driving through this area in a jeep was really cool. During the climb of the Ijen volcano we were accompanied by Iwan, a funny tour guide who took good care of us and could tell us everything about the area. Ijen is truly an impressive natural phenomenon. In Sukamade we were taken by Wahyu, a super caring, friendly tour guide and a very good driver. The turtles experience was beautiful and the remote surroundings were magically beautiful. Yogi was our good drop off driver in Bali, it was a long drive but Yogi made sure it was a comfortable ride. Thank you to the organization and everyone who made this trip unforgettable!

Fantastic tour of East Java - We were looking for a private tour from Surabaya to Bali and Bromo Backpackers organised a wonderful five day itinerary visiting Bromo and Ijen. Out driver / guide was fantastic, and went above and beyond to ensure we had a wonderful trip. Everything was well organised and the communication before our arrival gave reassurance that we would be well looked after. East Java is a beautiful place to visit and we would recommend both the location and Bromo Backpackers as your guide.

Wonderful experience - couldn't be happier - We did the 3D/2N Mount Bromo and Ijen tour with bromobackpackers, starting in Surabaya and finishing in Bali, and it was simply a wonderful experience. We had two excellent guides, both in Bromo and Ijen, who showed us perfect spots to watch the sunrise and avoid the crowds, and who were helpful and nice all the way. They also took wonderful photos of the both of us. Bromo and Ijen are spots not to miss if you're visiting Java and we couldn't be happier to have visited them with bromobackpackers. Everything was perfectly arranged and Niko kept checking during the duration of our trip if things were going smoothly. Go for it!

Amazing experience - Amazing experience! The staff was friendly and professional, they picked us up at the airport of Surabaya and dropped us off at our final destination (Ubud). Special mention to Pri (our driver for most of the time)! Local guides allowed us to enjoy wonderful views, always attentive to our needs. Again thank you to the company for delivering from Java to Bali the jacket I forgot during the climbing. We definitely recommend this tour!

A very well organised private tour to amazing places. If you have the opportunity, I highly recommend you to book. - This was a fantastic tour, and I’m really glad I picked it. Bromo backpackers were absolutely awesome, from the first days of getting contact to the end in Bali. You can definitely put your trust in them! I made a longer trip than the specified, but trip advisor just lets me pick this option. Contact them, and if you want some changes, you’ll get it. The price is very reasonable, and the service is super! We got a big car where my two meter tall sons easily fit in. We had wifi in it. And bottles of water were always there. We had a great, clear schedule. Everything was arranged. All questions were responded to quickly and in very good English. And the driver is really nice and speaks good English too and you get guides to the sights as well. They booked hotels for us, and those places were really good. Above our expectations. We added a resting day, and that was nice. Got to see stuff, and more time to hang around our great place at the slopes of Kawah Ijen then. What did we change compared to the advertisement? Well, we had five days, four nights. That gave us good time to see Malang Jodipan Colourful village, Kapas Biru, Tumpak Sewu, Bromo, some countryside when relaxing from Bromo and finally Kawah Ijen before getting to Ubud in Bali. All sights were really amazing, and I’ve seen several places in the world, so I know quite well what to compare with. These are all really worth seeing! I’m a quite experienced backpacker, and know how to get around, but I definitely think this was worth it. I didn’t miss anything from their service. They did great, so I really recommend you to do it. Preferably five days, just to get more good time. I know they’re consistently good too, because my daughter and her boyfriend made the same trip, three weeks before me, and they were equally happy.

Great, professional and stress free tour - My girlfriend and I did a tour from Surabaya to Bali, where we toured both Bromo and Ijen volcanoes. I would highly recommend this touring agency and specifically for their punctuality, professionalism and friendliness. Our driver Pri was reliable, kind and welcoming. The touring company partners with several local guides for the volcano treks who are equally professional and insightful. The price was also highly competitive.