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Crystal Ice Cave Tour from Jokulsarlon Glacier Lagoon: Exploring Vatnajokull Glacier's Ice Caves
3.8
119 Ratings
Jökulsárlón
Embark on a thrilling 2-hour tour from Jokulsarlon Glacier Lagoon and explore the mesmerizing crystal ice caves of Vatnajokull Glacier. Discover Europe’s largest glacier and immerse yourself in its breathtaking beauty.
Embark on a thrilling 2-hour tour from Jokulsarlon Glacier Lagoon and explore the mesmerizing crystal ice caves of Vatnajokull Glacier. Discover Europe’s largest glacier and immerse yourself in its breathtaking beauty.
Duration:
3 hours
Cancellation:
24 hours
Highlights
- Glacier Lagoon - The meeting point for the tour is by the booking hut at the Glacier Lagoon parking lot.
- Vatnajokull Glacier - Explore a natural ice cave on Vatnajökull glacier, the biggest glacier in Europe.
- Glacier Lagoon - The meeting point for the tour is by the booking hut at the Glacier Lagoon parking lot.
- Vatnajokull Glacier - Explore a natural ice cave on Vatnajökull glacier, the biggest glacier in Europe.
What's Included
- Professional, expert ice cave guide
- All taxes, fees and handling charges
- Super Jeep ride from Jökulsárlón Glacier Lagoon to the ice cave
- Professional, expert ice cave guide
- All taxes, fees and handling charges
- Super Jeep ride from Jökulsárlón Glacier Lagoon to the ice cave
What's Not Included
- Transportation to/from Reykjavik
- Hotel pickup and drop-off
- Food and drinks
- Gratuities
- Transportation to/from Reykjavik
- Hotel pickup and drop-off
- Food and drinks
- Gratuities
Additional Information
Embark on an exciting ice cave tour of the Vatnajokull Glacier starting from Jokulsarlon Glacier Lagoon. With a knowledgeable guide, explore the underground caverns of the Vatnajokull Glacier, one of Europe’s largest glaciers, and take breathtaking photos of stalactites, stalagmites, and distinctive ice formations. Enjoy personalized attention in a…
Embark on an exciting ice cave tour of the Vatnajokull Glacier starting from Jokulsarlon Glacier Lagoon. With a knowledgeable guide, explore the underground caverns of the Vatnajokull Glacier, one of Europe’s largest glaciers, and take breathtaking photos of stalactites, stalagmites, and distinctive ice formations. Enjoy personalized attention in a small group, limited to 14 participants, and select from multiple departure times available throughout the day. Perfect for those seeking adventure.
- Subject to favorable weather conditions. If canceled due to poor weather, you will be given the option of an alternative date or full refund.
- It is very important to be properly dressed for this tour with layers for staying warm. Bring with you waterproof clothing, hat, gloves and good hiking shoes. We recommend that you bring with you a water bottle and food/snacks.
- There is no guarentee that our group will be alone in the cave, as the same cave is used by more tour operators.
- Please note: ice caves are an ever changing natural phenomenon - how the ice cave looks may vary depending on the season, time of the day, lighting, and other factors
- Minimum age: 6 years old
Location
Jökulsárlón
The Jokulsarlon Ice Cave tour departs from Jökulsárlón Glacier Lagoon Parking Lot - 379km from Reykjavik (at least, 4.5 hours drive from Reykjavik in best conditions).
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
3.8
(119 Ratings)
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Jonathang3744
Feb 12, 2025
Ice cellars - Superb experience with a guide at the top!
The children loved the experience of visiting ice caves for more than successful photos.
The additional explanations about the Jokulsaron area during the transfer were really interesting.
Review provided by Tripadvisor
Wei
Jan 11, 2025
Disappointed.. ☹️ - I recently went on an ice cave tour with Arctic Adventures earlier this month and while it was an interesting experience, the tour didn’t meet my expectations. First of all, the cave we visited was not the same as advertised on the website. I understand the original blue ice cave collapsed in August 2024, but there was no prior notice about the change in location. The alternative cave was much less impressive, with most of the areas lit by electric lights instead of the natural blue glow we were hoping for.
Additionally, the tour was supposed to be three hours as advertised on their website, but we only spent two hours in total, which included the round-trip car ride to the glacier. The tour itself felt rushed, and there wasn’t enough time to properly enjoy the cave or take photos, especially since my friends and I were traveling in a group of three.
So to conclude, the overall tour didn't match the expectations set by the website, and I left feeling disappointed. Given the false advertising and rushed nature of the tour, I wouldn't consider doing it again.
Review provided by Tripadvisor
Cai
Feb 21, 2025
Don't use artic adventure - Dangerous drivers on the mini buses passing cars in Dangerous condition.
We ignored this and despite this booked ice cave with them.. had 4 x 4 and drove all the way from Reykjavik, condition turned road closed by authorities despite fact we could have driven the road as we had 4 x4 . Contacted company and they didn't care..refused to give refund.
Don't use them..waste of time and awful customer service..
Don't bother answering me with your generic email response
Review provided by Tripadvisor
Julia
Jan 31, 2025
Awful customer service - Do not use this company. Awful customer service care. A party of 9 of us set off on a five-hour journey, 3 hours in despite our best efforts we were turned back door to the extreme weather conditions. We contacted customer services and advised them but were told the weather is unpredictable and that we weren't able to get a refund! We were told we skulls have stayed closer to where the adventure was! The cost implications of booking accommodation for 9 people for one night when we had already paid for an apartment would've been astronomical and not feasible.
Our party lead was advised to email the company on our return to find a solution which he did. Only to be patronised in the response from the company. Whilst we appreciate that the weather is unpredictable the company should have provided at least a partial refund. We had all saved for this trip of a lifetime and to lose hard-earned money in this way is devastating. A very poor show indeed.
Terrible!
Review provided by Tripadvisor
Stay32896996626
Jan 30, 2025
Inconsiderate treatment from the company - A group of us, 9 in total, had booked a visit. We started from Reykjavik in clear weather with no snow or ice. As we progressed the weather deteriorated and after some 2 hours we hit a blizzard with zero visibility and were turned back by the authorities as the road was blocked. It was impossible for us to continue and positively dangerous. When we contacted the company we were told that they were not responsible for the weather, which is stating the obvious, and they would not return our payment which was the best part of a £1000. They did not offer us an alternative date either. Considering that this was Iceland in January, such conditions are not unusual and I would have thought that basic good will and consideration would have been the least that we could have expected. This is a poor reflection on the venue and on Icelandic tourism. I would advise anyone to treat this company with caution as their policy is to fleece any potential customer. As a matter of principle I intend to contact the relevant Icelandic tourism authority.
Review provided by Tripadvisor
Coastal67586469415
Jan 29, 2025
No refunds. - We were on the way there, but a snow storm hit, and we were turned around due to the harsh conditions, and when we phoned in to try get a refund, they didn't allow it. Not even a segment of the money we paid to do the ice caves was returned. They said that they don't control the weather but neither do we. And there were a fair few of us going so we've lost out on a lot of money. We didn't even have the option to continue driving as people were blocking the road ahead and directing us to turn around.
Review provided by Tripadvisor
Eilir
Jan 19, 2025
Awful - Incredibly disappointed, our first trip to Iceland and booked to visit to Crystal caves for today.....the weather turned bad after travelling 3 hours and we were turned back by the authorities as the road was closed due to the weather. We contacted the company, who advised us that this was out of their control and we weren't entitled to a refund. As the weather is so unpredictable in Iceland, we also could not predict the adverse weather conditions and therefore the weather was also out of our control and could not travel on a closed road. The company refused to refund us and advised us that we wohave to go through our insurance company to reclaim the money.
Review provided by Tripadvisor
Sightseer48445267227
Jan 19, 2025
poor customer service - We had booked a visit and paid in advance, having travelled from UK. Due to a blizzard causing the road to be closed by the authorities we could not get to the venue. Upon informing the company and asking for a rebate or credit we were told that they were not responsible for the weather. Bearing in mind that this is Iceland in January, I think this attitude is appalling. I would not recommend this company to anyone in view of their total lack of sympathy and consideration for circumstances. Customer care is nonexistent.
Review provided by Tripadvisor
Tracy
Jan 19, 2025
Disappointed - Unable to attend due to road closure and severe weather. Company not helpful on the phone, no refund as less than 24 hours when road closed, stated vehicles and guides had already been arranged for us, understandable, but then told us that other people had booked on tour and would be able to get there as not needing to use the route we required. Tour obviously still going ahead and still would not refund even part of our payment. A lot of money as 9 of us booked.
Do not go through this company.
Review provided by Tripadvisor
Wennol
Jan 19, 2025
Dissatisfied - We travelled very early in the morning to get to the location however we were caught up in a blizzard and the authorities closed the road..we contacted the company to tell them this and ask for a refund as we were travelling home the following day...they refused and said they were not responsible for the weather.... don't bother booking with this company..very poor customer service
Review provided by Tripadvisor
