Siracusa and Noto: Explore Unesco Heritage Sites

Visit Siracusa, a magnificent ancient city recognized as a UNESCO World Heritage site. Wander through the streets of Ortygia Island and explore the Archaeological Park at your own pace. Don’t miss the chance to visit the historic town of Noto, whose church is also a UNESCO World Heritage site, and take a journey through the Valley of the Baroque.

Duration: 12 hours
Cancellation: 24 hours
Highlights
  • Ortigia - A UNESCO World Heritage site, Ortigia is a stunning ancient city established by Corinthian colonists in 735 B.C. and was once a major rival to Athens. Wander through the streets of Ortygia Island, the city’s historic center, and explore the Archaeological Park, which features the Greek Theatre, the Roman Amphitheatre, and the Paradise…
What's Included
  • Private transportation
  • Bottled water
  • Landing and/or facility fees
  • In-vehicle air conditioning
  • All taxes and fees
What's Not Included
  • Tour Guide
  • Lunch
  • Dinner
Additional Information
  • A minimum of 2 people per booking is required
Location
Ortigia
Corso Umberto,
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
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(1 Rating)
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1 star
Rosane29
Aug 9, 2024
Complaint Regarding Unfulfilled Tour and Unjustified "No Show" Claim - Subject: Complaint Regarding Unfulfilled Tour and Unjustified "No Show" Claim I am writing to express my deep dissatisfaction with the service my wife and I received during our recent booking for the "Palermo: Bus Tour to Noto, Ortigia, and Siracusa" on August 09, 2024. We paid in advance and were provided with instructions stating we would be picked up from our hotel lobby at 6:00 am on the day of the tour. We arrived in the lobby at 5:45 am and waited patiently by the door from 6:00 am onwards. We waited for 45 minutes, during which time we saw several guests being picked up for other tours and deliveries being made. We approached every vehicle—cars, vans, and buses—that arrived between 6:00 and 6:45 am, showing our voucher to each driver, but none of them were there for us. Throughout this entire period, both my wife and I had our phones with us. We did not receive any calls, nor is there any record of missed calls on our phones. We attempted to contact the number provided in the instructions twice but only reached a recorded message. Following this, my wife sent three emails to Tour Transfer City, as suggested, to confirm our phone number and our situation. After being abandoned and with no response from Tour Transfer City, we contacted Get Your Guide, the website through which we made the booking. They apologized for the inconvenience and initially offered to reimburse us. However, we were later informed by Get Your Guide that Tour Transfer City refused to provide a refund, falsely claiming that we were a "no show." (Get Your Guide has promised to process it anyway) Tour Transfer City claim is simply untrue. Tour Transfer City did not show up as scheduled, and we have no missed calls or any communication attempts from your company. On the contrary, we have proof of our multiple attempts to contact you—both by phone and email—to no avail. I am appalled by the dishonest and untrustworthy behavior exhibited by Tour Transfer City. It is clear from other customer testimonials that this is not an isolated incident, but a pattern of deceptive behavior. It is unacceptable to treat customers in this manner, and I demand a full refund for the service that was not provided. I look forward to your prompt response and resolution to this matter. Failure to address this issue satisfactorily will leave us no choice but to escalate this complaint further. Sincerely, David Gertner and Rosane Gertner
Review provided by Tripadvisor
From $110
up to 9 guests
1 Adult
Cancellation: Free cancellation up to 24 hours before the start of your experience (local time).