Pamir Highway, Dushanbe to Dushanbe - I can highly recommend Visit Alay for organising a trip on the Pamir highway, Tajikistan. Although the border between Tajikistan and Kyrgystan was closed when we travelled in July 2022, Talant organised this for us and communicated promptly and helpfully at all times before we arrived in Dushanbe. In Dushanbe we met our driver, Tamreez, who is from the Pamir region. He knows and loves the Pamirs and has enough English to communicate this and ensured that we had an absolutely excellent time. He has a great car and is a very good driver. We were very happy with all the Homestays he chose where we were looked after by kind and friendly hosts. Thanks to Tamreez the trip will rank as one of the all time highs of my travelling experiences.

Unprofessional and rude behavior from the manager/owner of the company - Terrible experience, specially from the owner/manager of the company, Sally. At the beginning of the tour, we had a problem with a flooded road, so the tour agency had to provide a new car and a taxi trip from Penjikent to Dushanbe. But, instead of paying for it, Sally wanted us to pay for it. He called us and he was extremely rude, and he told me to shut the f*** up (I didn't even say anything to him and he was so angry). Just very unprofessional behavior. Additionally, without prior notice he wanted us to pay for the tour at 10pm in Dushanbe, to one of his representatives there. The problem was not paying at that point, it was the rush all of a sudden and at night without prior notice. He also wanted to cancel the tour without giving any reason. The tour itself was ok and the drivers were in general fine. Just one thing, though, the tour agencies advertises them as English-speaking drivers but in reality they just speak a few words. I would recommend to book the Pamir tour with another company other than Visit Alay. Maybe if there are no problems and if everything goes smooth you won't experience what we experienced but if some problems arise the unprofessionalism and unacceptable behavior of Sally could ruin your holidays. He seems quite a dangerous and angry human being, so you'd better book your tour with someone else.