Overall we had a great time at your zoo. We attended on 5/19/2019 and bought the Special package and the animal encounters were one of a kind. We were however extremely disappointed with the photo packages we bought. Not knowing, I bought 2 packages because I wanted to make sure my wife and I had plenty of pictures to memorialize our experience, also it was our 35th wedding anniversary. We were told that there would be around 200 pictures. All said and done we ended up with ONLY 70 pictures for 2 photo packages?? This is not fair. I feel I should at minimum receive a refund for one of the packages. We were hoping to capture so much more than with the pictures. If needed feel free to contact me. Robert Byers Thanks for your consideration.
Had the best day doing the special encounter. The animals were so friendly and playful. Our guid was great. Answered lots of questions for us and took lots of pics. Amazing day
We had a great time. Our tour guide was awesome
Everyone was extremely professional and friendly, and the experience was really unique and enjoyable. Jabari was awesome. Thank you!
Amazing experience, fabulous photographs taken for us so we could focus on our time with the animals and our guide Amanda exceeded all expectations with her enthusiasm, knowledge and sincere love of the animals! Can’t recommend enough,
It was one of the greatest experience of our lives. Our tour guide was fantastic very patient and knowledgeable. She took fantastic pictures of my wife and I with the chimpanzee , that we will treasure forever . We will always remember this day! Thank you.
We have done the special wildlife experience in the past and had a much better visit. The guide makes all the difference in how exceptional the quality of the visit is. Our guide last year really knew the animals and could help us interact with them in a more meaningful way. Nonetheless, the animals and the facility are beautiful.
Everyone we encountered at ZWF was extremely nice and helpful. Chris, our guide, was exceptional and obviously has a great passion for animals and what he does. Chris did a great job!
I have been to the wildlife experience twice. The care that goes into the animals can be seen right away. I also am very impressed on the security at the zoo.
We are warmly greeted to start the tour the our guide shared all of their and caring of the animals. It warm my heart to know how much the owner care for the zoo. I will come again to see the animal friends and staff friends I have made.
Donna ELLISON Rydell
I have been going for the last 3 years flying in from New Hampshire for your visit. This year I bought 4 VIP experiences and really thought it would be special. When we drove in we saw a baby tiger in the parking lot and I said hello and said well we will see you on our visit. That being said we had a 3 hour tour and the serval and a white lion cub were the 2 unique experiences. I know from the past that when they get a little older they don’t like the harness or sitting with you and that is what happened. The last 2 years the younger ones will come near you and the experience is worth it. I don’t know why we wouldn’t have that opportunity this year paying $2,000.
In addition our guide was ok but when we met 2 other people on the tour they would tell us much more about the animals and interact more.
Karina was a very knowledgeable and friendly tour guide. My son had the greatest experience with all of the animals but especially the primates and cats, and cannot stop talking about it. Thank you
Wonderful hands-on experience. Stephanie was great...very knowledgeable and truly loves the animals.
It was the most amazing experience of my life!!! Interacting with the animals was truly a blessing.
We loved our guide! I can’t remember her name but she was a cute young lady who showed a lot of love for the animals and enthusiasm doing her job. It was kind of steep on the price for the private tour for two adults and kids but it was a very nice tour and the money goes toward helping the animals. I loved the one on one with the animals in our private tour and our guide had said she’s been there only 6 months or so but she was very knowledgeable! My daughter and her best friend loved getting to interact with the animals especially the little monkeys! We truly enjoyed it!
My shy daughter didn't stop singing and dancing of happioness as our guide was showing us all the amazing animals you have. We could see animals that didn't look "sad" like they use to be in other zoos.
One of the best experiences of my life not to mention our guide was awesome
This experience was everything I hoped it would be. Getting up close and personal with wild animals is something not found just everywhere and often not done well. These people provided a spectacular, safe experience for us and the animals. The best part for me was the obvious close relationship between Chris, our guide. and all of the animals. He loves them and they love him. This is something you have to see to truly understand. I've been to a lot of zoos in my 60+ years and never seen one where the animals seemed happy. They are just tolerating their circumstances. Not here. These animals are VERY well cared for and have the best relationship with their handlers and care givers that I have ever seen. I did animal rescue myself for 10 years and know more than most about animal behavior and what it communicates to us. Thank you ZWF for what you do for the animals and for extreme animal lovers like me!
I did see a small number of animals exhibiting anxiety behavior which is not good. It seems the people at the zoo are doing their best
We had an awesome time would definitely recommend to everyone loved it
It was an amazing experience. My daughter, being an animal lover, had the time of her life! It would recommend this experience to everyone.
My wife and I had an absolutely amazing time visiting ZWF. The experience was nothing like we have ever had. My wife literally ranks this experience as second only to our wedding. We will definitely be recommending ZWF to friends and family, and hope to continuously visit the foundation.
Best experience ever. Our guide Caro was amazing. I’m so glad that the animals are being taken care of by very caring people.
What is better than a private tour of an amazing place. Hands on and extremely enlightening. My Fiancé and I LOVE animals; not just learning about them, but interacting with them and playing is something we will never forget. I mean, the Gibbons like to play tag... HOW cool is that?!
My boyfriend and I flew from Boston for the Special Wildlife Experience. It was definelty worth the trip! I got the opportunity to meet so many animals. Some of them included a sloth, lion, tiger, Jaguar, owl, otter, and primates. The highlight of my trip was being able to meet Limbani. This little guy stole my heart. Never in my wildest dreams did I think I’d have a chimp climb me like a tree, do a front flip from my shoulders, and give me a high-five. This was truly one of the best days of my life. Anyone who loves animals and wants to have a hands on experience should come here. I hope to be back sometime in the near future:)
My wife and I had an amazing experience at ZWF. Maria was a fantastic tour guide! We learned so much on the tour and being able to interact with the animals was a 5 star experience. This was on my wife’s bucket list as she is a huge animal lover. I will recommend ZWF to all of my friends and my wife and I will also be giving excellent reviews on Trip Advisor. The next time we come back to Miami we will certainly be coming back to ZWF. This was the highlight of our trip. Maria was very knowledgeable with the animals and were learned a lot!!!
Loved the Specisl Wildlife Experience. Only issue I has was a day before my reservation someone contacted me to tell me that my time slot was taken by someone else who booked online at the same time as me. It was a minor inconvenience but considering the price paid, I was disappointed that occurred, especially since I was prompted to pick a different time on the day of my planned visit.
A few years ago I googled “best places in America to hold animals” and I first found Zoological Wildlife Foundation in Miami. I researched it and I already could not wait until the day came that I could go. That day finally came on Wednesday when my fiancé and I made our way to Miami for this special experience. It was everything I hoped it would be and more. 2 days later I’m still in awe at the videos and pictures we took, re living the day. I want to go back every year. The Special exclusive pass is expensive but worth every penny.
Great guide gabby. Loved that a monkey joins our tour (best part). Clean grounds, quiet and private
the overall experience was great, Katrina was our guide. She was constantly checking in with us to make sure we were smiling. She took hundreds of photos and made sure we saw every single animal. We will be back in the future.
The staff are friendly,professional and knowledgable about the animals in their care. While I didn't get my whole experience due to the tropical storm blowing through the staff took great care to make sure I got the most for my money and I didn't feel cheated. This is my second visit and can't wait for my next one!!!
I've been to several zoos with animal experiences and this was by far the best one yet.