Tokyo Private Transfer from Ports

14 Ratings

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Private transfer for Tokyo Cruise Port or Yokohama Port.

The drivers are all well trained, have good driving skills and service awareness.

Customer service is available 24/7 with English, Chinese and Japanese.

Duration: 1 hour

Cancellation: 24 hours

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Highlights

The product is the transfer service between Central Tokyo and the Tokyo Cruise Port / Yokohama Port.
Please note that this reservation is only for one way. If you want to book the transfer for the return trip, please make another booking or contact us.
We will contact you to confirm the pick-up details, including the pickup time, the number of passengers…

What's Included

Private transportation
In-vehicle air conditioning

What's Not Included

Additional costs beyond Tokyo Central City
Overtime charges beyond the free waiting time

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings

4.2

(14 Ratings)

5 stars

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1 star

Umpire11

Sep 10, 2024

Very nice and they jept us informed - We scheduled 11 but needed van to come early because we were out in the din and heat. He did come 1/2 hour early and we appreciate that drive was great and driver was sweet as all people in this country are

Review provided by Viator

Barbara_m

May 3, 2024

Reliable transportation from Tokyo to Yokohama. - Excellent communication by Viator and service provider leading up to our booking. Driver was early which was appreciated. Clean, comfortable vehicle.

Review provided by Viator

Denise_g

Apr 26, 2024

Very comfortable trip from Tokyo to Yokohama. - Driver arrived 15 minutes early, the vehicle was immaculate and extremely comfortable. Would definitely book again.

Review provided by Viator

Robert_a

Apr 16, 2024

Our Trip to Japan - The driver was on time and was very polite. My sister in law communicated with him in Madarin language since he was not proficient in English language. Great driving skill.

Review provided by Viator

Yvonne_g

Apr 2, 2024

transfer from Cruise terminal to hotel - we arrived off and cruise and our transfer arrived on time and vehicle was clean and tidy. Great service would recommend

Review provided by Viator

Phuc_v

Mar 15, 2023

Excellent - Fast, friendly, professional and quick response. Would recommend and use this service again when I come back to Japan in the future.

Review provided by Viator

Battersby666

Oct 2, 2023

Ok but could be better! - The vehicle was great and more than enough room for all our luggage. But we had a problem with the exact location of the pick up. You can only go a short distance with the luggage trolleys as you exit the terminal. Taxis were coming up to the terminal door but for some reason our driver wanted us to walk down to the main road with a ton of luggage! He was phoning to tell us to walk down a slope but we could not do it. He parked up and came to us then realised and eventually brought the van to us! I do not understand why he did not come straight to the terminal in the first place! Better details are needed to explain the pick up point.

Review provided by Viator

Wendy_g

Apr 6, 2023

Not customer friendly - Driver went to wrong hotel for pickup; once he did arrive he was surly and not very helpful with luggage. Seemed angry and slammed doors etc. While we DID arrive at our destination it was not really a pleasant experience

Review provided by Viator

Richard_o

Jul 22, 2023

Comprehension failure - Reserved a van for pick up at cruise ship terminal to take us to our hotel, there was six of us. Tried calling the phone number given us but they did not pick up. Only responds to messages. They did not tell us that they are not allowed to pick up at the top of the terminal, but we had to walk down the ramp to the bottom for pick up. Total miscommunication with both operator and driver, who did not speak English.

Review provided by Viator

Henry_t

Mar 14, 2023

Terrible service and non performance of transfer - Driver did not come to pick us up. Had to contact the transfer company. Finally got a response that driver could not pick us up due to traffic in Yokohama. Why did they not contact us about issues????? Had to scramble to make our own way to Yokohama. Missed our cruise embarkation time and had to make our way though busy train stations to reach Yokohama. Not impressed!!!!! What will Viator do other than reimburse us for cancelling the transfer?? Will follow up when I get back home!!!!!! With correspondence to corporate office

Review provided by Viator

Check Availability

From $161

(Per Vehicle)

From $161 (Per Vehicle)

up to 9 guests

1 Traveler