Great driver and service - Had a great driver have an induction of the track and reminded people of things they need. It had help as one lady had forgotten her water and went to collect it as the driver was reminding people of items. Showed us were the end of the track was so we had a reference point.

Excellent - The summit with the lakes view. Amazing walk with different landings, everything was fabulous even if there were a lot of people on this track

Great experience - Booked the 8 am bus from Kehetai car park to Tongariro Alpine Crossing start. Everything went smoothly and I had a great hike.

Seeing that big angry... - Seeing that big angry volcano up close was an unforgettable experience. The walk was challenging but the changing landscape was Lord of the Rings like and incredibly interesting.

The car park is easy to... - The car park is easy to find and well organized. Hikers are provided quick and efficient transport to the starting point.

Shuttled worked as promised - The shuttle delivered us from Ketetahi car park to the beginning of the hike as promised. This option seemed easiest as we were unsure the best way to park on the road, and where, exactly, another shuttle would pick us up if we were parked on the road and not in the car park. The pick-up/boarding was easy, if a little unorganized, as there were two vehicles from two different companies available. We were told to jump in either one as they "were both going to the same place". I guess that works but it was a bit confusing! The toilet was locked when we returned to the car park, which was a bummer. There was also less driver/guide commentary about the trail & national park on our drive there than what I had read about, but it was a mostly smooth experience using this service to shuttle us to the beginning of the Tongariro Crossing.

Useful - Useful but a little expensive. If you come by a rental car, this service will be one of the best choice.

Get a group, not a shuttle - Shuttle was cancelled because of weather. Upon checking the forecast there was no weather hazards that day, but maybe it was cancelled because it was a bit cold. Apparently they don’t trust people to be prepared, which is fair. I met someone by the shuttle parking lot who also wanted to do the crossing that day so we decided to team up. The crossing was wonderful and the weather was perfect, just needed to dress up a little.

Service not provided, left waiting in the dark and cold for 1,5 hours - The service was not provided. The 6 AM shuttle did not arrive, we were left waiting outside for 1,5 hours in the dark and cold. The trip was cancelled by the provider at 6.15 AM after we were waiting for over half an hour and tried to call and text the shuttle service, but we got no answer. At the same time though he did respond by text to the parking space operator who also trying to reach the operator on our behalf. The generic email we received at 6:15 AM stated the reason for the cancellation according to the operator was ‘extreme weather conditions’, this was a lie, as the weather was perfect. This was also confirmed by other shuttle operators who were operating perfectly fine at 6 AM that day.

Price is in US Dollars,... - Price is in US Dollars, not NZ Dollars, very misleading and manipulative. Seats on the bus were really tiny, I felt really uncomfortable. Overpriced.