Must try! Beautiful and worth it - Beautiful experience! Francesca started with a presentation on how northern lights are formed and showed us exactly where we’re going and why. She was so sweet and patient and seemed like a very genuine human being. My husband and I opted for the jacuzzi and that was the best decision we made. Beautiful city lights in the middle of the water on a cruise, in a jacuzzi (just my husband and I) and northern lights above us!

Bathing under the Aurora - Unbeatable for the price. First the short presentation in the museum, then we went up to the ship. The sauna was fine with 40 degrees, but sitting under the aurora borealis in the hot tub had something. Great!!

Best ski holiday ever 😄 - We spent two weeks on the boat with our family and friends in February and March to explore the fjords and do back country skiing. We had a fantastic time. The crew was amazing with Brijard, Lyn, Erling and Trond: incredible food, great navigation, fantastic flexibility for the ski drop off, superbe atmosphère. We felt extremely safe and welcome. We all hope to come again.

Fantastic ski touring week on Stronstad - A fantastic crew for this one week ski touring trip ! Food was fantastic thanks to Erling and Lyn the best chefs ever! The best boat driver with Trond! And the Captain always drove us safe and smooth! What a great week we spent on Stronstad! Cherry on the cake is the sauna and jacuzzi to relax at the end of the day!

Great boat trip - The views of Tromso as we went out were great with the cathedral lit up. The staff on the boat were attentive and chatty. Unlimited tea and coffee were included which was needed with the cold. Wrap up warm, I had three layers including ski jacket and salepettes. After we got to a certain point, the boat slowed and both staff and guests looked around for the northern lights. We did catch a glimpse which lasted for between 15- 20 minutes with parts coming out from the clouds. On the way back we were given some rich tea biscuits.

Vintage vessel Northern Lights chase with sauna - I liked the vintage vessel and the chit chat with the Captain. Again like the previous day, the tromso weather was not that great but moving forward towards dark, finally got the glimpse of the northern lights. The highlight of the tour was Sauna in that cold night.

Good tour to see the auroras - Because of the bad comments that have written the truth I was afraid to have taken the tour and we went with low expectations. The truth is that cruise ships explain the origin of the auroras at first, and also explain the safety measures. You get on the boat and they give you what they offer is coffee and unlimited you and they put cookies (not a lot but enough). The tour was like 20 people and we were fine. While we were waiting for the aurora you were inside the boat that was heated and you were leaving and there was a little snow outside the boat but nothing to worry about. Now we have gone with a 12-year-old girl and there were no inconveniences. Then we were talking to the guide and the captain very good people and had a lovely chat. In the end we could see the auroras on a cloudy day because they have the equipment to guide themselves.

Horrible experience,... - Horrible experience, cramped boat, and didn’t see any signs of northern lights .. wud not recommend this to others

Hazardous and far from enjoyable - Avoid if you can and safe money. Dangerous boat, covered in ice all over, staff guides unprofessional not interested like it was punishment for them to seat on the boat. No safety instructions provided or where the life vests are. Hazardous especially when travelling with kids. Ended up cruising around Tromso, no talks given during the 4h journey. Overall terrible.

I do not recommend this tour!!! - I wished I'd seen some of the other reviews before we wasted 4 hours on this trip. I booked it via Visit Tromso and the trip bates no resemblance to the details provided via the website. I've raised a complaint with Visit Tromso and asked for a refund it was that bad. Plus the ship was very dangerous and like an ice skating ring. The bridge was in a similar state and we had to wait for around an hour for the Captain to land the docking at the end with no explanation as to why and instead around 40 increasingly worried passengers as the Captain tried over and over again to Moor the boat. The following is the nature of my complaint to Visit Tromso. They've not replied to me yet and this is 4 days after contacting them, hence why I've decided to share here too. Complaint to Visit Tromso: Firstly, this is not a complaint about not seeing the Northern Lights. We understand this is not guaranteed and is difficult to see. This is a complaint across a few other areas: 1. The tour was not as described making us feel mis-sold too and like we wasted an important night and a lot of money. What happened on the tour was that we left harbour and sailed about 1 miles North of Tromso. Still very much near the City. We sat around a table for 4 hours and then came back. 2. We arrived back at harbour around 11pm and waited a further 1 hour for the boat to dock. The captain couldn’t dock the boat and i don’t know why. The conditions did not seem that bad. No one communicated during this period which was quite unsettling. This was not good enough. This trip was not as per the description for the following reasons: The tour describes: “Guided tour under the Arctic sky: As we sail into the Arctic night, our experienced guide will take you on an educational and adventurous tour with the Northern Lights as a theme. Learn about the science, history, and the cultural significance of this natural wonder as we gaze up at the sky in pursuit of the Northern Lights” None of the above happened. No-one spoke to us, there was no sailing anywhere and no experienced guide and no education or adventure. All we did was move a mile up the sea and wait in silence. “Enjoy our onboard facilities, offering a level of comfort not comparable to traditional Northern Lights tours by bus. Enjoy our offer of free coffee, tea and biscuits while you enjoy yourself on board our cozy lounges. The bar offers a variety of snacks and drinks throughout your journey.” The facilities were not comfortable and out on deck the surface was extremely dangerous with hardened ice everywhere. Given how easy it was for youngsters to fall from the boat we kept them downstairs. No effort was made to make safe the boat exterior. No gritting. Furthermore, the harbour bridge was a death trap and like an ice skating ring. No effort was made to make this safe. “Experience a exiting visit to the wheelhouse, this is an offer that gives you and your family the opportunity for an interesting chat with the captain and insight into both modern and traditional navigation.” This did not happen. No one mentioned we could do this or made it available. Instead we sat in bored silence doing nothing for four hours. Finally, let me be really clear my understanding of a cruise and sailing experience is not to anchor 1 mile up the sea. I could’ve got a taxi to drive me one mile up the road. We expected an educational cruise as described and this was never the same. As it happens, i did feel the fact we were very much still part of the Tromso light pollution would’ve impacted on chances of seeing the Northern Lights as it needs to be dark to see the lower activity auroras. Quite frankly this tour has been terriby mis-sold and i’m not happy at all. Most of all because we wasted a really important evening in Tromso. This is a very important trip for us and we booked in good faith based on the description which was falsely advertised. In addition, there were three elements of danger. Surfaces on the boat exterior and bridge, plus the docking situation and lack of communication.