Need more time in Tulum & Playa Del Carmen - I'm guessing tge tours depends on the tour company Viator contracts. The tour company that we had was BK?, I can't remember the full name (sorry). I chose this tour because it included Coba. The pick up was good for me (Cancun hotel zone), there were others that were picked up fine, but very late at night were not clear on who would be taking them back to the hotels. They were being dropped off were we picked them up only. One of the men said to the guides, we'll it was your tour company that brought us to this meeting point. The tour lady said that wasn't true, and unfortunately they had to figure out their own transportation to their hotel. Take tip money, you will need it in Coba. Very long walk to the ruins, not sitting areas, so be prepared. There are bicycle taxis (local men, need tips) to take you mainly as a group, those that don't not want to use the taxi must walk and try to meet up with the group. Tulum was beautiful, but I felt we could have spent more time there, at least another 30 minutes to take pictures and walk back at a good pace, no having to hurry back.That to has a walk and no resting areas. The stops that we made had bathrooms, but all most all had a small fee to use, or an attendant to tip. We got to the cenote late in the evening (cooler temperature), so my husband and I only went down to view not swim. The stairs are very narrow and step, it was also dark down there, limited light. The lunch was ok, but right after you spend way too much time in the very small area (town) to which they push buying on the tourist. Last stop Playa del Carmen to shopping area is not enough time, you get off and seems like you have to go back right away. This tour could have been better if they would have spent less time after lunch in the little area and more time in Tulum or Playa del Carmen. Because I didn't see any other Coba tour I am recommending it, if not I would book another tour.