Amazing Chichen Itza experience - The whole experience was great, the tour guide Gabrielle was pretty nice, and the whole tour was a pretty fulfilling experience. The lunch place was pretty amazing too! Specially for vegetarians!

Everything was fine - Guide Gabriel and driver Eduardo are cery helpfull, polite and taking care of you on every step. Worth to give them a chance :)

Excursion Coba Chichen Itza and the Caves - Very positive and informative! Rodrigo himself lives in Chichen Itza is half Maya and half Mexican. Has a lot of knowledge of the history and culture of the Maya and knows how to convey that with a lot of passion and enthusiasm! It was an unforgettable experience for us and our four kids 17, 16, 9 and 7).

Well cared for and fine people from start to finish - Romiro gave a great explanation. There wasn't a question he didn't know the answer to. Sympathetic men and Santos the driver drove very pleasantly.

Great Mayan and Cenote Tour - Ramiro and Santos were great as our guide and driver. Tour was long but it’s expected as Chichen Itza is 3 hrs away from Tulum. Ramiro very patiently explained the sites and did a great job.

Great experience - Ramiro and Josa were fantastic 👍😀 Josa was an excellent driver and Romiro was great with knowledge. Would recommend this excursion to friends.

Great, great experience - The trip was great, from the beginning to the end. Pastor and Salvador were outstanding. I love history, I read a lot and I am always looking forward to see new things or to learn a new prospective. I was impressed by the overall knowledge and fine details about archeological work done, people involved, exploration events and date accuracy. In addition the entire guidance through the Mayan culture and tradition nowadays was impressive. Not to mention the excellent support, recomandations, drive and punctuality. Great experience that I highly recommend!!!

Cenote and Chichén Itzá tour- amigo tours - Romano and santos were great. Romano had lots of information to provide you with and he got you to the cenote early to beat queues. Make sure you take extra money as need to pay a small tax and there lots of opportunities to buy things.

Great tour for Coba and Chichen, loved it - Excelent service! Friendly staff and learned a lot about the Mayas with explanation from Ramiro! Had enough time to visit everything! Loved it

Terrible tour—unprofessional guide, freezing bus, no communication, disorganized, and begged for 5 stars. - Feedback on Our Tour with Amigo Tours – Worst Experience Ever Our experience with Amigo Tours in Mexico was an absolute disaster from start to finish. From the moment we met our guide, Juan, it was clear that professionalism and customer service were not priorities. He arrived half-asleep, visibly cleaning eye boogers before addressing us. There was no proper introduction—no greeting, no “good morning,” nothing. Instead, he mumbled something about our vouchers as if we were an inconvenience rather than paying customers. The transportation was equally terrible. The minibus was freezing, and when we politely asked for the air conditioning to be adjusted, Juan dismissively refused, claiming the windows would fog up and that the sunrise would eventually warm us up. It was 6 AM—meaning we had to endure unbearable cold for hours. To make matters worse, the seating arrangement was absurd. Half of the minibus had seats with no legroom whatsoever, making it incredibly uncomfortable, especially for a long journey. For the first hour and a half of the trip, Juan remained completely silent. No explanation, no itinerary, nothing. It was only after I personally asked him to introduce himself and tell us where we were headed that he reluctantly spoke. Until then, we were left sitting in the cold, in the dark, with no idea what was going on. The tour itself was chaotic. We made three unexpected stops at gas stations with no explanation. Later, we realized it was due to a tire issue that they failed to inform us about. When we finally arrived at Chichén Itzá, Juan gave a brief explanation, but outside of that, he was either eating in the minibus or sitting in the shade, making minimal effort to engage with the group. Inside the bus, when he did speak, his voice was so low that only the first row could hear anything—completely useless for the rest of us. To top it all off, at the end of this miserable experience, Juan had the audacity to ask for a five-star review, not because he earned it, but because the agency was opening an office in Tokyo and he wanted to go there. This was, without a doubt, the worst tour experience I have ever had. The lack of professionalism, communication, and basic customer care was shocking. I strongly advise anyone considering Amigo Tours to look elsewhere. Avoid this agency at all costs, especially if Juan is your guide.