Mar 15, 2024
Wonderful experience! 10/10 - We had an amazing time with our guide, Alvaro Cruz Chigo. Really spectacular cenotes, beautiful landscapes and an enchanting experience being inside the caverns. He guided us through the entire journey, with so much patience and gave us great information and history about the cenotes. He swam with us through the caverns, guiding us through (even though I was terrified at first haha) but his presence makes one feel calm. It was truly a fantastic experience and we'd recommend Alvaro to anyone!!!
Bonus he had a gopro that he let us use and used to take pictures of us 🥹
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Nov 5, 2023
Great tour company - Your was amazing! Our guide was so knowledgeable and told us so many things. He had water and an AC car which was great. We also saw so many sea turtles!
Review provided by Tripadvisor
Sep 29, 2023
Memorable experience - On our recent trip to Tulum, we used this company to visit two connected cenotes Sac Actum and Pet Cemetary. We first contacted the company via WhatsApp, where we asked all our questions and made all the arrangements. Manuel Via WhatsApp was quite helpful and responsive. On the day of our trip our guide Alvaro was at our hotel door at 8am sharp. He spoke particularly good English and was very friendly. He then drove us to the cenote, which required driving over some rough roads, so I was grateful to be picked up. When we arrived, our guide chose our lifejackets (mandatory) and offered us wetsuits because he said the water could be cold for some. At the entrance of the cenote, he took our shoes, articles of clothing and towels and left them where we would exit after the tour. The tour itself was fantastic, the cenotes were breathtaking, and Alvaro was an excellent guide. He explained both things about the cenote (e.g., history associated with the cenotes) and ensured our safety. He even carried my wetsuit throughout the journey just in case I got chilly and decided to put it on. For reference the water was about 75 degrees Fahrenheit. He also took nice photos for us (free of charge – unlike some tours who try to upsell). What was especially nice was that we were the only people in the cenote during the whole tour (not sure if this was by chance or if the company planned it or arranged it)! At the end of the tour our things were waiting for us, and he allowed us to swim a little while longer in a particularly nice open-air section of the cenote. Then he took us back safely to our hotel. In summary, we had a very memorable experience all thanks to this company which was professional, friendly, and super accommodating. A Big thanks to both Alvaro and Manuel.
Side Note- For those who shun bathing suits or just do not want to bring a wet one home in their suitcase, this company also offers “clothing optional” tours, just inquire in advance so that they can make the necessary arrangements. They do not mention it on their website... perhaps they should.
Review provided by Tripadvisor
Jul 13, 2023
Amazing cenote and reef dive! - We did a cenote and reef dive during our stay in Tulum and it was great! We had minimal diving experience between us so I was a bit worried about it at first but our instructor Leo was a great teacher and very patient and made the experience excellent for us. It was an amazing opportunity to be able to do the cenote dive and a good price too, I would recommend the cenote and reef dive to anyone!
Review provided by Tripadvisor
May 24, 2023
Best Diving Sessions - Great diving experience, best scuba-dive lessons, great people and they have the best equipment to start learning!
Review provided by Tripadvisor
Nov 28, 2019
Amazing diving expirience - Tulum Dive & Travel introduced me to the amazing diving world - and I can strongly recommend them to every new, but also experienced divers.
I followed a Padi Certification Course and went for a Cenote Dive.
My trainer Manuel was:
- professional & experienced
- reliable & trustworthy
- explained everthing in an easy way (important as I was new in the diving world)
- very empathetic, engages with every student individually
- selected amazing diving routes
- fun person to work & dive with
Review provided by Tripadvisor
Oct 11, 2019
Diving in Tulum - I had a awesome time with Manuel in Tulum, i had 4 different cenotes dives and i felt realy comfortable, safe and well guided. He handed me a lot of interesstings facts during our way to the cenote. They are realy interssted in the wellbeeing of the tourists and that they see mexico the right way and explore it well. Thanks for the great time, I will come back soon!
Review provided by Tripadvisor
Oct 31, 2024
THEY ARE NOT A MEMBER OF PADI!!! Do not dive with these liars / crooks - THEY ARE NOT A MEMBER OF PADI!!! Do not dive or book anything with these liars / crooks.
Diving was cancelled and a refund was promised - but never received! Despite 50/60 emails. I have given up trying the civilised way.
I have contacted PADI and they are investigating. Let's hope justice is served.
Review provided by Tripadvisor