Brilliant - I loved this trip. We were picked up close to our hotel by our driver, Johnny, who was an asset to the company and really made our day. The drive to Tulum Ruins was quick, Johnny helped us out by telling us all the things you couldn’t carry inside and kept what we would have had confiscated safe for us. Ruins were spectacular though extremely hot. Would definitely recommend taking a Stanley cup or similar to be able to sip on some water as well as a hat and something light to cover your shoulders. We had none of the above so felt very tired when we met Johnny at the designated spot, however, he had filled an ice box with freezing cold water for us. A god send. We then had lunch which was a traditional Mayan dish followed by a swim in the cenote which was exhilarating. Worth every penny for that alone. Be aware that the ticket to Tulum is not included in your price and costs an extra $25 usd plus tax. A bargain. Johnny then delivered us back to our hotel safely with lots of Mexican stories and information along the way.

Family holidays - The places I visited were beautiful, but I would have liked the tour to be with more time, however the price was very accessible and I liked that it has photographers who captured my experience

Let's go on a trip - How beautiful and incredible it is to get to know and see the best landscapes that my beloved Mexico has, a unique and magical experience!! 100% recommended

Knowing magical places - Good experience on all the tours I booked. Although the times are short, you can visit many places and return to enjoy them for a longer time if the place attracts you a lot.

Nice Tulum Ruins Tour - The Tulum ruins and cenotaph tour was good. The tour of the ruins was very nice and informative. A lot of walking so wear comfortable shoes and bring water on hot days. The lunch was ok could have been better. The cenote swim portion was good. A little dark inside. I wish it was more light. The only complaint was the extra fee $25USD for preservation of the ruins thst was requested a day before. I would have preferred to have paid upfront because I felt harassed on how to pay. We were told only cash when we had credit cards. A lot of back and forth. Otherwise the staff were great but could have been more organized.

Experiencia Desorganizada y Falta de Empatía en el Tour - **Spanish**: El tour en sí fue muy accidentado. Me recogieron tarde y ni siquiera se disculparon por ello. Además, antes de empezar el tour, me transferían constantemente a una van o a una persona nueva, lo cual resultó muy confuso y desorganizado. Lo peor de todo fue que, durante el almuerzo, una de las turistas en el tour se desmayó, y la situación se volvió un completo caos. El personal del lugar se alejó rápidamente y nadie quiso ayudar ni permitir que la persona fuera trasladada en alguno de los vehículos, ya que esto, según ellos, interrumpiría el tour para los demás. Por lo tanto, los turistas tuvimos que ayudar a esta persona por más de 40 minutos, hasta que, finalmente, alguien llegó en una camioneta y pudieron llevarla, ya que, además, estábamos en un lugar muy remoto y de difícil acceso. Me parece que la actitud del personal fue muy insensible, evitando ayudar a alguien con un problema de salud tan urgente y repentino. Por otro lado, nunca me avisaron que no se podía ingresar a la zona arqueológica con botellas plásticas, pero allí te obligan a comprar otras botellas que, según ellos, no son desechables. Además, vi personas con latas de aluminio, lo cual me parece más riesgoso, ya que es más probable que terminen tiradas en el suelo. También tuve que tirar mi comida porque no aceptaban bolsas ni envases plásticos. En general, la falta de organización y de empatía del personal hizo que esta experiencia fuera muy decepcionante. **English**: The tour itself was very chaotic. They picked me up late and didn’t even apologize. Furthermore, before the tour began, I was constantly transferred to a different van or a new guide, which was very confusing and disorganized. The worst part was that, during lunch, one of the tourists on the tour fainted, and the situation turned into complete chaos. The staff quickly walked away, and no one wanted to help or allow the person to be transported in any of the vehicles, as they claimed it would disrupt the tour for others. Therefore, we tourists had to help this person for over 40 minutes until, finally, someone arrived with a vehicle and they were able to take her, especially since we were in a very remote and inaccessible place. I feel that the staff's attitude was very insensitive, avoiding helping someone with such an urgent and sudden health problem. On another note, I was never informed that plastic bottles were not allowed in the archaeological zone, but there they force you to buy other bottles which, according to them, are non-disposable. Additionally, I saw people with aluminum cans, which I think is riskier since they are more likely to end up littering the area. I also had to throw away my food because they didn't accept plastic bags or containers. Overall, the lack of organization and empathy from the staff made this experience very disappointing.

Very disappointing felt like a scam - It was very hot that day, so some part of the experience was understandably uncomfortable. But some parts was because of the company like the fact that they had an extra charge after the fee we paid through you. Or the fact that our tour guide was too hot to actually go through the detail of the tour at the ruins. Or they had a packed in a van to go back very uncomfortably because someone in their previous group missed their Van that didn’t really care about how uncomfortable we would be in the hot unconditioned car.