Our family really enjoyed the campus tour! Our tour guide, Tori, did a great job of communicating with us prior to our scheduled tour, and she was so sweet and accommodating on the tour. We also had great service (via text updates) from Jayla, who was originally scheduled to do our tour. Both guides/drivers were so helpful, courteous and responsive over text, that it made it really easy for us to schedule, plan and enjoy the ride. Thank you so much!

The driver had no idea what the buildings were and didn’t tell us what anything was My daughter, who was with us was giving us the tour instead. Not happy with what we paid for

Very unprofessional owner and awful organizational communication. Had a campus tour set up for day before Georgia game (Fri) and due to hurricane changing our flights, i reached out to Cindy the GM 2 days before (Wed) to ask to reschedule our tour for Sun at 11. I first tried calling their office several times and zero answer. She got back with me on Thurs via email stating it wouldnt be a problem and that Meredith would text me that day to setup pickup place. No text or call came. Weekend came and went and on Sunday at 11:10 i get a call from Meredith asking if we were still doing tour. I said well noone texted me to coordinate anything and its past our tour time so we made other arrangements. She put Bryan the owner on the phone who was a total jerk and said well we are here and were at 11. I said where is here? Noone reached out to coordinate pick up place so i had no idea where to be! And their website clearly states they will pick you up and your preferred location given its in their operating area. I said at this point just refund me my money. He said we dont do refunds within 24hrs. I explained to him the situation and that Cindy set this all up and he said he would talk to her on Monday and have her call me then he hung upon me. I even forwarded our emails to him showing that Meredith was supposed to text me. Proving this mistake was theirs and not mine. Of course he never responded. And i emailed Cindy as well and here it is Tues and absolute crickets. DO NOT do business with this company. If you do, be prepared to say goodbye to your money if any scheduling changes need to be made. And expect awful communication during the process. If they make any mistakes on their end where you want a refund, they will just steal your money. Sad thing is they get away it alot I'm guessing as they prey on Parents and familes of UA students visiting and offering what people think will be a cool service when in fact its highway robbery. Do your own campus tour and if you need a ride use Uber. Way better than this money grabbing scam.