Very positive experience - Unique experience in a special place, friendly and very competent staff. Rocco guided us in the visit to the furnace where we saw the master Flavio create incredible pieces in no time.

Murano glass is special! - My friend and I took the water bus for the day to go to Burano and Murano which is fairly cheap. I highly recommend doing this! Once in Murano, my friend used the GPS on her phone to find the location which we walked to and once there, we waited a couple minutes at the ticket office to get checked in for the glass blowing show. The young lady, checked us in and the tour guide said to follow him so we could get seats for the show. The show was amazing! It was beautiful to see how this creative piece of artwork is made.

Glass Blowing Tour - Murano Island - The host showed us around the factory and gave us the family history about glass blowing, then did a good job showing us the pieces that were made and available for sale. Very informative and worth the trip.

Impeccable demonstration and clear explanations. We are distributed with a gift each from the workshop and delighted - We do not regret seeing with our own eyes this magnificent Venetian tradition. We are more distributed from the workshop with a gift each. The welcome is warm and the demonstration of the glass blower impeccable. Clear explanations in connection with this tradition which continues in family time with family. We are really excited about this great experience in Venice ( Murano )

MUST SEE - I wholeheartedly suggest this tour for its exceptional value; it's a great deal considering others charge significantly more for a similar experience. Additionally, you receive a souvenir at the conclusion of the tour. The experience is quite fascinating and can be conveniently combined with a day trip to Murano.

Everyone was lovely. So... - Everyone was lovely. So good at explaining everything and we got a gift included in such a low price.

First time - Experience to remember! Practical and fun demonstration of glass processing. Thanks to Flavio and Rocco for the friendliness and professionalism demonstrated during the visit!! Until next time

An interesting discovery - It was really interesting to see how Murano glass is worked. I would like to thank Roca for his welcome and his adaptability!, and especially Flavio for allowing us to see true Italian know-how!

Expensive for what they offer - The tour was 9-10 minutes long and it was very basic - there was someone giving a basic commentary in Italian and English (the Italian one sounded more comprehensive) and the glass blower created a small glass and a miniature horse. The tour felt expensive and inauthentic. Their shop had a good variety of items to buy at good prices.

Review the ABCs of education - I don't like to make controversies but to make suggestions for managers who I think need them. That's what they taught me. I don't discuss the place and the products, but the really embarrassing approach of the staff. Luckily we received a greeting at the entrance from a gentleman, we were then taken care of by a really rude girl. She didn't say hello, she spoke in imperatives and, when entering the furnace, she turned her back telling us to follow her and continued with a really not nice attitude. I pointed it out and the girl, wisely, began to treat us like customers and not like sheep. The demonstration was done by another gentleman who didn't even bother to say hello or open his mouth throughout his brief demonstration, which was all in all explained exhaustively by the girl. Maybe he was mute! After leaving the demonstration, we elegantly purchased something, if only to gratify the girl who in the meantime had changed her behavior and I give her credit for that. When collecting the purchased item we asked if they would make us a package and another truly unforgivable lady replied to the girl next to us that "we only make packages for special customers"... We have what special customers were for them, but obviously the "kind lady" did not provide answers. Moral: review the ABCs of education and how to treat those who pay you for your services better and you will avoid finding reviews like this. Maybe sometimes also ask yourself who comes through the door; in my case I was doing inspections and I'm not even going to tell you what for... Best wishes Roberto