Beautiful City - Richard was very knowledgable and took us throughout the city. We got a nice view of multiple parts of the city and learned about a lot of the history of the community.

Enriching visit at Victoria During our short Cruise stop - Our tour guide Mark was very knowledgeable about the history of Victoria and the places we visited. He was respectful of our return time to the cruise ship as well. Thank you!

Late night tour - Kiki was great! Arrived in port at 9 pm and only had a few hours. Still worth taking the tour with Keith.

The best tour experience and best "Oh Canada" song ever heard! - I would deeply recommend Mr. Keith and Kiki's Shuttle! Kiki gave us an awesome speech of the history of the city and was always punctual on time. Please don't forget to ask him to sing: "Oh Canada" in backwards, we shall be pleased to do it and included with his fee schedule. His presence and happiness is truly inspiring, Mr. Keith is so nice and told my family a lot about Victoria and Canadian culture that we did not handle before. A+ Service recommended! Thank you Keith. Greetings, Vicente Perez

Wonderful experience - We enjoyed visiting Victoria, Rogers’ chocolate shop, the views, the palace, the history behind places

Great time touring around Vic with Kiki - Kiki showed us around Victoria and shared so many great stories and facts about the town. Was a pleasure to ride with him, and get to know such a lovely person!

Amazing tour and even better tour guide! - This was an amazing tour. Our tour guide was very knowledgeable a out Victoria’s history and made this one of the best tours we’ve been on in a very long time. I would recommend this tour to all my family and friends. Joanna Pangelinan, MS/PSY

A million stars! Would definitely do this tour and use this company again!!!! - I sent my parents and my mother in law on this trip! Sean could not have been nicer to them! They loved all his stories and info he shared! He got them to see the gardens and the castle on their ship stop aboard the Majestic Princess. I cannot say enough good things about this tour and the operator!!!! A million thank yous!

Tour was wonderful - Viator was not - Our tour guide Richard was very knowledgable and took us to some great photo stops. Viator sold us this tour saying that we could visit and TOUR the castle - the representative I was chatting with online, although helpful, sold me the tour irregardless of the castle being open or not. I had explained that my cruise company had cancelled my tour to the castle with NO explanation…when we arrived at the castle with Richard, we found out that the castle is not open on Mondays and Tuesdays. The Viator customer service rep should have known this. The castle was the only thing personally I was interested in. Poor Show Viator. We also had to get a taxi from our cruise ship to an unknown hotel as the tour company was said to only pick up in town. But Richard even offered to drop us back at the dock without us even asking! All the negative here is on Viator, not the tour company that toured my party of 6. This was great value for money, compared to the cruise ship offerings and I would highly recommend this tour company to anyone. (If you are going to tour the castle, you have to pay and that is not included in the cost of the tour, but this was still $30 cheaper than my cruise ship offered with the added personal expense of paying for entry to the castle (we were a party of 6). Four adults and two awesome teenagers. So to recap - Richard was great, tour company was great Viator was NOT great.

Sadly disappointed - I planned the Ovation of the Seas Cruise trip for me and my husband, my brother & girlfriend and my aunt & uncle. The tour description lead me to believe we would get to see the gardens and tour the castle (the TWO things we wanted to do). Our driver drove past the castle and said it was closed (I couldn’t see it because it was on the opposite side of the van as I was sitting and then he said the gardens were too far to go. Said it would take 30 min to get there and 30 min to get back and we had to have 90 min to see it, so we didn’t go). Then he proceeded to drive us around the city for 2 1/2 hrs (which would have been enough time) with very little historical information and not much of any other info. Also people in the back seat couldn’t hear him (none of us could hear him well). Totally wasted our time in Victoria. So sad that we got NOTHING out of the tour except a boring ride around town. I have used Viator many times in the past and always had great experiences and never a complaint but this was a total bust ☹️ I would actually like my money back. He was a nice enough guy but it was not up to Viator’s usual excursion/tour experience.