1. Booking
   Initial Contact: Book via website, mobile app, or phone. Service Selection: Choose between airport transfer, city transport, or long-distance trips.
   Personal Details: Provide pick-up/drop-off locations, dates, times, and special requests. Confirmation: Receive an email/message with booking details, vehicle type, and bodyguards.

2. Pre-Transport Preparation
   Vehicle and Security Setup: Equip vehicle with security features; assign bodyguards. Driver Briefing: Inform driver of client preferences, route, and instructions.

3. Pick-Up
   Arrival Notification: Receive notification when the vehicle is on its way. Meet and Greet: Professional bodyguard/driver greets and assists with luggage.
   *Verification: Confirm client’s identity and booking details.

4. During the Transport
   Comfort and Security: Enjoy luxury amenities with secure environment. Route Monitoring: Driver uses the safest and most efficient route with real-time updates.
   *Assistance: Request additional services or changes during the ride.

5. Drop-Off
   Arrival Notification: Get notified upon arrival at the destination. Assistance and Farewell: Bodyguard/driver helps with luggage and ensures safe drop-off.
   *Feedback Request: Receive a follow-up message or survey for feedback.

6. Post-Transport
   Review and Adjustments: Address any issues or special requests. Record Keeping: Document trip details for quality enhancement.

• Private transportation
• Bottled water
• In-vehicle air conditioning
• Alcoholic beverages available upon request (ID required)

• Snacks

VIP Transportation Medellín provides a unique travel experience with luxurious, private shuttles that transport you to popular destinations such as Comuna 13 and Medellín’s Botero Plaza. Ideal for adventure enthusiasts and families, this service merges comfort with local expertise, ensuring a smooth travel experience. Benefit from customized itineraries and experienced drivers who share insider tips and captivating stories about Medellín’s rich culture and history. With a focus on safety and convenience, you’ll discover the city in style, maximizing every moment of your journey.

• Important Note: We serve alcoholic beverages exclusively to travelers aged 21 and over. For those under 21, only non-alcoholic drinks will be available.

For a full refund, cancel at least 24 hours before the scheduled departure time.