On time smooth ride - On time smooth ride with very courteous staff on the boat and at the ticket office 😁 The morning crew welcomed us with bubbles

A ferry ride!! - We had a great time in the ferry!! We were greeted with orange juice and white wine. We also had the whole top of the ferry to ourself! Great for 💃🏽

We visited three... - We visited three Beautiful Lovely Wineries with wine tastings at each. We also stopped to have lunch at a fourth winery with no tastings and the lunch was very tasty! The views of the wineries were absolutely spectacular!

Friendly staff - Staff was very friendly. A couple of them came up to each passenger and introduced themselves and asked if they needed anything during the trip to reach out to them.

Wonderful friendly crew! - Wonderful ambassadors welcome you from the queue to on board. Very personable, professional and friendly.

Trip to Waiheke - easy trip to Waiheke. Very comfortable with food and drink on board. You can buy your ticket and you dont have to stick to your time. Which was great, as you could make last-minute changes. Takes around 40mins. We got there 20mins before departure and it was fine.

Easy to reserve ticket, quick and comfortable ride, recommend - Used the ferry to go to Waiheke Island for a wineries tour; we took an earlier one than necessary, to explore the closest town a little. If you want a specific ferry time, recommend reserving ticket ahead of time; we did it easily in GetYourGuide. BUT, you must go to the ferry office that sells the tickets, before boarding, to exchange for paper tickets. You also cannot reserve your ferry time on GetYourGuide; we went to the ferry office the day before and exchanged the tickets for paper ones, very easy to do. That way, we booked the time we wanted. If you take the ferry for a tour on the island, the tour guides meet you when; you get off the ferry. If you decide to visit the nearest town, you must guarantee you have enough time to get back to the ferry area to meet the guide; that is their pick up & drop off location. The ferry is a very nice ride. We enjoyed the ride over and the ride back. The restroom was clean. Able to buy snacks and something to drink on the ferry.

Ferry to waiheke and hop on/off bus - Great ferry service from ferry terminal to the island. Hop on/off bus really good - recommend getting off at stop 11. Beach is great (maybe a mile of sand). Word of warning - ferry back to Auckland in afternoon gets busy and if you are on top deck it can be REALLY windy. Most bus stops are to the wineries.

A Pleasant Ride - You really can’t beat a ferry ride where the staff greets you and welcomes you on board by offering a free glass of Proseccos or Orange Juice for your 9 AM journey! A very pleasant experience.

Terrible for families. - Very poor experience on the last ferry from Waiheke to Devonport. The last Devonport direct ferry filled up and left so many passengers stranded, including families with young children during school holidays— with no communication from staff. When we finally asked about the next ferry staff were unhelpful and very unfriendly and couldn’t tell us what was happening. No updates, no assistance, and no backup plan. The next ferry only went to Auckland, so we missed our dinner and then had to pay AGAIN to get from Auckland to Devonport. Really disappointing service and lack of basic customer care.