Feb 25, 2024
Superb Ski fitting service - Black Tie were exceptional. The staff in the store were outstanding. They gave us great advice and provided a superb fitting service. Throughly recommend genuine 5 star service.
Review provided by Tripadvisor
Jan 19, 2024
Excellent!!! - Highly recommend these guys. We have used them several times and they have provided consistently good and reliable service with friendly, helpful, knowledgeable staff every time. In previous years, my wife and I have picked up and dropped off at their store which was convenient to where we were staying. This year we stayed at Creekside and they delivered and picked up our skis to our door and were punctual in doing so. Great personalized service! They keep a record of the skiis and boots that we have rented each year which has been very helpful for successive rentals. The quality and suitability of the equipment has been consistently good. Overall excellent!!
Review provided by Tripadvisor
Apr 16, 2023
Great Help and Advice - I hired Skis with the help of Rachel Davidson at reception the Sundial Hotel. They were fitted by Jacob in the ski shop under the hotel. I had not skied for 9 years. Jacob gave me excellent advice, he was friendly and knowledgable and completed the fitting efficiently. He advised me to use a more comfortable boot due to my medical needs and these boots were the most comfortable I have ever skied in. The skis were also perfect for my needs. I was able to leave my skis at the shop each evening and my shoes on the last day. Returning the skis at the end of the two weeks was also very smooth and all the shop staff were very friendly and helpful.
Review provided by Tripadvisor
Mar 24, 2023
Friendly and Professional Service - A friendly welcome and highly professional service from well trained, knowledgeable staff. Skis were virtually new and well prepared. Highly recommended
Review provided by Tripadvisor
Mar 18, 2023
Black Tie provided great service and ski equipment - We had not used Black Tie before. Their communication was excellent throughout and they arrived on time at our hotel for our fitting. The Black Tie agent was helpful and friendly. The equipment was modern and in very good condition. My ski boots were brand new. Returning the skis at the end was easy. Overall an excellent experience and we would use Black Tie again.
Review provided by Tripadvisor
Feb 26, 2023
Professional and friendly service, 5 stars - Professional and friendly service, great equipment, great communication. Highly recommend!
It was our first time renting skies at Whistler Village, we would definitely be back.
Review provided by Tripadvisor
Feb 15, 2023
The best place in town - A first rate service, friendly, professional and efficient. Their attention to detail and the quality of the equipment means that we will be back again next time we visit Whistler.
Review provided by Tripadvisor
Dec 26, 2022
Can't recommend them highly enough' - From the moment Tori and Matt arrived at Delta Marriot to sort out our boot and Ski hire to thelast day we handed them back, we had excellent service. We had to visit the shop near Blacks to replace equipment from our lost baggage, and Fergus and Jake were amazing.
Your friendly and fun whilst professional approach to helping a disappointed family really helped get our holiday off to a flying start. Highly recommend.
Review provided by Tripadvisor
Mar 28, 2022
Friendly staff, efficient service - I rented skis for two days while staying nearby at a hotel in Whistler. The staff was extremely swift and kind while preparing my rental. I would use them again if I end up visiting Whistler again to snowboard or ski.
Review provided by Tripadvisor
Dec 23, 2023
Skis never arrived while I was charged $1,000 for them… - Tried their customer service but got bounced across multiple telephone numbers. Especially the one in the receipt had a wrong number! I felt that I was in a candid camera or that this was a hoax.
Review provided by Tripadvisor
