So fortune - Thank you so much for your long-term support so that I can see the Aurora for a long time and enjoy!

Magical Experience - More nights the better - We originally booked a viewing for one night but decided last minute to book 2 nights and we are so glad that we did! Morgan and Ishbel were extremely kind, humorous, knowledgeable and make the experience one of a kind. You feel that you’re out with friends and enjoying what nature has to offer. We were lucky enough to witness an incredible sighting the first night - the Aurora is magical. The second night we did not see much activity but enjoyed the hot cocoa, biscuits and a great presentation on bears - something Ishbel is fond of. They were clear with the instructions but the second night was a bit chaotic as a glimpse of the Northern Lights were visible as soon as we got off the bus. All the lights had to be turned off in order to view them and the tour guides headed towards the yurts to set up. Once the sighting was gone, people were wondering what to do - in the tour guides defense, their priority is to ensure we get as many sightings as possible so I understand why there was miscommunication when getting off the bus. Nonetheless, we had a fantastic time and highly recommend this tour!

Great experience. - This was awesome. We saw the lights. The TeePees were great. They also had warm up tents to get in out of the cold. It was very cold the time we went so warming up was needed. Hot chocolate was given and a talk about Grizzy vs brown bears that was very interesting.

Great tour for aurora viewing - A great setup with great guides. We were not fortunate to have the aurora show up despite clear skies, but that’s not the tour’s fault nor is it in their control. You roll the dice with Northern Lights. But this is a great setup to see them for when they do appear. I recommend this tour operator highly.

Was fun - It was fun even tho we didn’t see the lights . But fire and good service made it better as of experience . I think to get photos in digital form for 20$ is little over priced , but I guess that’s business . Only problem was temperature of the bus they pick you up in , it was almost as cold as outside , make sure that after 3h outside you keep those people warm and cozy .

Out of This World - From the first second, I knew Arctic Range was going to help me customize my journey, a bucket list trip to see and photograph the Northern Lights from their remote site about an hour from Whitehorse. While other companies were quick to ask exactly when I would be going, what package I chose and... "credit card please, number", the staff at Arctic Range started asking me more individual questions: What do you hope to see, how much time did I have, were their any physical limitations, what kind of travel do you REALLY enjoy." From my first contact until the last day when we said goodbye in their downtown office, I knew their goal was me having the time of my life. At the site one night, I was having trouble with focus and technical issues. A staff member who photographs bears in Canada took the time to explain to me things about my camera I didn't even know, and it's my CAMERA! I booked for 4 nights viewing, knowing cloudy skies stop all, and got two out of 4. It was worth it. When I booked a full day hike to Kluane NP, the guide customized the tour to only the Two of us, giving a maximum nature experience. Thanks to Eli, Jess, Akino, Reena, Horatio, Mariko, Chisato and Kei, all of who are bi-lingual.

Nice to be able to enjoy the Northern Lights in company - Really pleasant company of the tour guides during this tour, quite knowledgeable and interesting to talk with. The lights showed up during the one night I booked, soooo lucky.

Close, But No Cigar - While we unfortunately didn't see the Aurora, the Arctic Day people did everything they could to give us a good experience: very friendly guides and hosts, warm rooms to wait in, and good advice on where and what to look for. We knew seeing the lights would be a crapshoot, and while it didn't work for us, Arctic Day did all they could to give us a good time.

Great guides but expensive photos - I liked the Aurora tour but did not like the fact that they charge $20 for each photo they take. So I lowered my rating. There are other companies (Northern Tales, for instance) that give you photos for free. On a positive side - our guides were great - Rina, Jelmer, Shojiro and Marco. They were friendly, knowledgeable, patient, accommodating and fun!

Poor experience - The weather forecast in the morning was for rain that evening. They took us out there,gave us some powdered hot chocolate to mix ourselves and some store bought cookies. Both the driver and lady at the site had English as their second language. They did take us to the tent and started a fire..after approximately 2 hours they told us it was going to rain all night so we’re taking us back to Whitehorse..no money returned and no promise to view the lights the next night. This was a total cash grab and a waste of our time and money