Wonderful Experience - The Arctic Range tour guides were the absolute best anyone could ever imagine or experience. They were mostly world-wide foreign nationals on Canada short-term work visas with multiple language skills (English + at least one other). All were ultra friendly and very knowledgeable about local things of interest. Highly recommended to experience the tour guides regardless of whether the auroras appear. First two nights were cloudy/snowy and not much to see but the guides made it an enjoyable midnight outing anyway. Third night was a spectacular aurora display that totally stunned everyone including the tour guides. What a great show. Kudos to Arctic Range tours, and the Canada/Yukon governments, for supporting the visa program for foreign nationals seeking work as tour guides - it works! We can only hope that many of these guides chose to remain in Canada and continue their contribution to Canada's future. Good-on-you all.

They'll do their best to make your trip memorable - This company does everything it can to make sure you have a great experience. Keep in mind that they don't control Mother Nature, but they do their best to entertain you with talks in the teepees or marshmallow roasting while waiting for the skies to light up. Every staff person we had over our 4 days was helpful, courteous, and fun. We loved them all. We felt bad we had no paper currency on us to tip them, because believe me, they all deserve it. This is a well-run trip, from transfer to and from the airport to customizing your experience according to your tastes. Our flight times kept getting changed, but we kept Arctic Range in the loop and our transfers were easy and seamless on each end. We rented the extra insulated clothing package, which we ended up not needing since it was unseasonably warm while we were there, but better safe than sorry. And not being properly dressed would be MISERABLE! You may have as few as 8 people with you during viewing night (this was us in January), or a large group of 100 if it's the busy Christmas season, but it doesn't matter since they group you in small shuttles by language and provide a tour guide/driver pair for each shuttle. They make you feel welcome and make sure you get the pictures you want (assuming the sun has done its part by shooting out solar flares). There are multiple yurts and teepees, so you won't feel crowded. There are also tripods set up for you to use, and the guides will help you with your phone camera settings to get the best pictures. There's even two outhouses that are heated enough that you won't freeze to death while doing your business, though the updraft from the pit below is definitely a wakeup call. Some reviewers have complained about the staff having accents. Yes, most of the guides are from other countries, since they need to be multilingual in order to communicate with visitors from all over the world. We had no problem understanding them and enjoyed swapping travel stories. I found that having guides from different countries was a plus, not a minus, to the tour. We used the NOAA experimental 2 day Aurora prediction tool you can find online, to see whether we were going to be lucky each night. Even if it looks hopeless, you should go out at least one night to experience roasting marshmallows in the teepees, listen to the silence, watch the stars (or the fat drifting snowflakes), and enjoy the multicultural visitors and their stories. Loved it. You should go. Best of luck with your Aurora viewing!

Great staff made our tour very special. - We took a 4 day tour with 3 nights Aurora viewing. We could see Aurora on 2 nights. Aurora was not as bright as I expected but it was still magical. With our I phone, we could take pretty good pictures. The best part of this tour was the staff. They were very interesting people and we had a great time chatting with them. Special thanks to Maya, Kim and Sho-san.

Good experience - A very good experience, the tour includes all the mobilities and the option to rent clothes if you are not wearing enough, the guides are very good, know a lot and have good disposition. I was lucky enough to see the auroras!

The Yukon is extraordinary - I had an amazing trip! There were many tour options to choose from during the day, and the Aurora viewing each night was absolutely magical! I will treasure these memories, and I will definitely go back.

Epic winter experience managed by a professional team - We did the three-night, four-day tour with Arctic Range and loved every minute of it. While we were only able to see the Northern Lights for one night (it was too cloudy the other two nights), it still made for a wholly remarkable, memorable trip. The "office team" at Arctic Range was very helpful in rearranging our schedule when we decided to throw in two additional activities (dog sledding and snowmobiling -- both very much worth it), and the "field team" that actually conducted the tours were among some of the friendliest, most professional and accommodating young folks you'll ever meet. (Whitehorse draws people from all around the world, and the Arctic Range staff represents that diversity, which we really came to appreciate.) Very glad we did the clothing rental (we did the "Arctic Winter" package); we were able to wear a couple of light and mid-weight layers under their pants and parkas and stayed plenty warm. Wouldn't hesitate to re-book the same tour again.

Excellent experience with Arctic Range - Every single one of the Arctic Range staff was amazing. Super friendly, helpful, and top notch service. Literally started from when they picked us up from the airport through every single activity. Their Aurora Center is a great location to wait and watch the lights. Drinks and snacks in the cabin, roast marshmallows in the teepees, and hang out in the Yurt. While there’s no guarantee of seeing the Aurora, they always make the customer the priority. Highly recommended!

best tour - It was really special for me to have such a nice experience with Aurora Tour. the price was reasonable and it was a comfortable trip. i would like to join again in the future. thank them for this nice experience.

Amazing experience - We were lucky enough to see the northern light for all 3 nights. Though it was quite cloudy, we managed to see the Milky Way as well. The guides were very nice, helpful and knowledgeable. Had a very detailed presentation about the aurora. I was told the best season to see the aurora is Sep/Feb.

Poor service, bad communication I do Not recommend - Very poor, we had a 3 night tour, they cancelled a trip to the hot springs and never notified us, so we waited and wasted the day, they took us to see the northern lights when it was snowing with no visibility to. They didn’t cancel that . This is a company that has a great deal of international non English speaking clients. For example we were on a bus w all Japanese speaking tourists, the guide Julie spoke to them and not the few of us English speakers. There are other good companies in the area, chose them.