Sep 3, 2024
Solid day trip option - We upgraded to stay at hubba hubba highway which include meals, chairs/umbrellas, and locker for $100 for 2 adults and 3 kids under 5. This was a fun day to relax with small children. Went on a weekday and wasnt that crowded. The water playground and the lazy river was the kids favorite
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Aug 10, 2024
Excellent Water Park - Went with family here and had a fantastic time. Lots to do for all the family no matter the age ! Weather was great and plenty of space to roam around.
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Aug 27, 2024
try midweek visit - went on a Thursday - park wasn't too crowed, rides were fun- down side is so many stairs- did not have any food/drinks. Lazy river could use some water features- Hubba bubba highway much better!!
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Aug 17, 2024
Rating comes with massive caveats. It could be anywhere from one star or 5 depending what you are talking about. - This place is a massive mix of positives and negatives.
Let’s start with the positives. There are generally deals available for tickets. Don’t buy on the door. You will usually get 30% for single day tickets online. If you can go more than once, really good deals are available. It is worth going more than once for reasons I will get to.
The slides are excellent. There are loads here that are among the best water slides I have ever gone on. You will want more than one go them and there are lots.
The park is really big, clean and well maintained.
Those are the upsides. Now the downsides.
The prices once you arrive. Parking in a standard space is $32. It was hard to find a space even then.
Paying for a “large” locker was $30. It was not large. The bigger one was over $40.
The food is A) terrible. Cold, tastes like cardboard. B) MASSIVELY expensive. Drinks are also hugely expensive. As a family of be 6 in two cars we dropped over $250 within 30 minutes of arrival to add to the approx $400 for the tickets.
Experienced park goers ensured they didn’t need the lockers and food.
The lines. These are usually huge and very slow moving when the park is busy. There are a couple of slides that have multiple riders and short turns which mean the line is fast, but mostly they take a very, VERY long time. In addition, staff shortages seem to mean that rides with multiple slides are often not running all the slides, making the lines slower.
There are two approaches. Either stump up the money for the unlimited quick queue, which is really expensive, OR what I would advise is be able to go twice. Get the second visit free tickets. Get to the park at around 3. At that time, having been open since 10, it begins to empty out. You will be able to get on the big rides with very minimal queues particularly in the last couple of hours. The park stays open until 8. Arrive post lunch. Leave before dinner. If you do this, you will ride a lot, queue little and minimise the expense. To make it really work though, you need to go twice!
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Aug 15, 2024
Hot Day, Long Lines Fun Times in Wave Pool - I paid $42 for preferred park. Wasn’t worth it cause it was in the same place as regular parking $35. Got in an argument with my husband because he wanted me to move in the shady $35 parking area when I already paid for preferred 🤦🏾♀️. So annoying.
It was also suggested to go to the park on Tuesdays or Wednesdays because of less people. Welp it really didn’t matter. Lines were still too long and some of the rides were closed due to bad sunny weather🤷🏾♀️ That was the excuse. So I decided to hang out at the wave pool. Best decision I made because I didn’t have to stand and I got rocked back and forth and stayed cool.
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Aug 9, 2024
Lazy River was great - The Hubba Bubba lazy river was wonderful during the hot and humid weather. No tubes for the river, but they offer life jackets. The water coaster was fun, but the other ride we tried had over an hour wait, the water was very warm after waiting in the heat and we all felt like we were suffocating from the hot air on the slide. The tube was black, likely causing the issue during the very hot day - lesson learned. We did not try other rides as the lines were long, but did overall enjoy our time. Note - we did arrive just after open and the lines were very long for parking and then to enter the park. Plan accordingly, especially if you want a lounge chair.
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Aug 14, 2024
Fun slides, but too much line cutting! - We are local, and I have been to Water Country several times. We went again this weekend with my preteen kids and had a great time for the most part. But the one thing I really wanted to discuss was the level of line cutting and quick queue abuse that we saw. It was worse than I ever remember.
First, line cutting. There was a very large extended family that seemed to be hitting the same rides and us at about the same time. Every time, there would be one or two members of the family ahead of us, and then more and more of their family members would move forward and cut in line until there would be 10 or 15 of them ahead of us. Although there were signs at every ride saying that holding places in line and cutting were strictly prohibited and grounds for being ejected from the park, there were no Water Country employees to monitor the lines and enforce this policy.
Second, quick queue abuse. Water Country has an option to purchase a quick cue wristband that enables you to use the quick queue line, which is much faster than the regular line. The unlimited quick queue costs about $130 per person and every person who uses the quick queue has to pay. But there is nobody to enforce the policy and ensure that only people who have paid use the quick queue. As a result, we saw many people, especially older (relatively rough-looking) teenagers, using the quick queue without a wristband. When they get to the top of the right, there are only two or three Water Country life guards who are busy with loading people on tubes or rafts and focused on safety. There is no way they can monitor the lines, so the people who are using the quick queue without paying are getting away with it.
Water Country needs to have line monitors stationed periodically along the regular line who can stop the cutting and call out non-paying people trying to use the quick queue. They also need to have a person at the top of the ride who is just monitoring the quick queue in case a person gets past the regular line monitors and then decides to jump into the quick queue. Each of the monitors should have a radio so they can call law enforcement (who are stationed at the entrance of the park) in the event that a cutter or non-paying quick queuer becomes belligerent.
Review provided by Tripadvisor
Aug 13, 2024
Fun rides, long and slow lines, and quite expensive - On a beautiful, hot summer day that felt perfect for a water park, my wife and I went to Water Country USA. What a disappointment.
* We got 2 one day tickets for $81 total. Seemed like a decent deal. But ...
* A medium sized locker cost $30 to rent for the day
* The lines were long and slow. 1 hour after arriving, we had taken one ride.
* We waited in line 1 hour to pay an upcharge, essentially doubling the price of our tickets, for "Quick Queue," the fast line for rides. There were 3 windows at the help desk, but only 1 worker, thus the line was painfully slow.
* Quick queue lines were shorter but still quite slow.
* Several rides were operating at half capacity, i.e., one slide was running instead of two, or two instead of four. This obviously added to wait times, sometimes doubling them.
* A manager said rides were operating below capacity because of a shortage of workers.
* Food and beverages are comparable to movie theaters, e.g., $6.50 for a soda with no refills
*The park is clean and nicely landscaped
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Aug 4, 2024
Had fun but dirty water - The wave pool was dirty . So much trash in water. Also the food is not that good for the price bought some drinks 1 coke and bottle of water was 16 dollars. And also the smell of trash was not good near the wave pool. This is the first time I have been to water country in years past and it has been better.
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Aug 3, 2024
Not what it used to be - As a long-time resident of Hampton Roads, I've visited Water Country many times over the last 20 years, but this was by far the worst experience I've had. The cost of tickets, parking, and food are WAY TOO HIGH. It was not over crowded on the Friday that my family of four went, but the staff is not nearly adequate to support the number of visitors; I can only imagine how bad it would have been on a weekend. Most of the rides were at half capacity and staffed by only one person at the top (typically, there should be 2 or more). Also many of the tubes/floats for rides were pulled aside and not accessible leaving large crowds waiting at the beginning of the line for an inflatable. The Quick Que passes are the other primary reason for our frustration. We watched a group of 6 kids with Quick Queue passes ride Vanish Point 3 times each while we waited to ride once (1.5 hour wait for that one). I'll need to see some limitations and rules in place for this Quick Queue "convenience" before I visit Water Country again.
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