A memorable Xi'an trip - From the first touch base till itinerary finalization, Owen was always attentive, caring and patient. From a 2-day trip, Owen created the 3-day itinerary for me, which at the end I think was much better. 2 days could have been too rush for exploring Xi'an and the vast history of this city. Owen firstly secured roundtrip tickets for my Shanghai-Xi'an flights. Hotel and tour guide came after that. Airport transportation info was shared closer to the day but with enough time for peace of mind. Rocky picked me up at Xi'an airport with his trusty off-road car, yes, that Jeep lookalike. Fun! Rocky was a very careful driver despite the fun car. Within 3 days, I was able to visit the major scenes of Xi'an, from the Terracotta warriors, to the old city wall, from the museum to the Han Yan Ling mausoleum. The magic? Rocky arranged the itinerary in a way that we could avoid the crowd but still had enough time to check out important things. Riding bicycle along the city wall was great. It's a long ride but we paced out with breaks so I didn't feel too tired. Lovely seeing many Chinese girls in hanfu taking photos along the way. And it was not just about history and scenery. On the second day, Rocky brought me to the morning farmers market we tried different snack along the way, and more food in the afternoon at the Muslim market after the city wall bike ride. I came to Xi'an with mainly info about the Terracotta warriors and left the city with more great impression about how talented people in ancient time were. Those handicrafts were amazing. Last but not least, thanks for arranging the road trip to the mountain and cave houses! The mountains were beautiful with autumn foliage. But the cave houses...it was an eye opener for me about how different lives were just within a short period of time. Ah and don't forget about the hotel. It was a great pick. Super modern, clean and in a great location. The airport transportations were also fancy (Mercedes no less). To sum up, highly recommended, especially the 3-day option. If you're not in a rush, it will give you more flexibility and chances to learn more about Xi'an.

Great informative & enjoyable tour - This was a great trip, starting with car transfer in Shanghai, flights to Xian & meeting our guide, Michael. He was very through in his knowledge of all area ox Xian - the Terracotta Warriors, city wall, temples & Emperor's tomb. Our overnight accommodation was great & return flight back to Shanghai was a dream. Michael was full of facts, fun stories & nothing was to much trouble to help us. Highly recommend this tour. Victoria, Alicia & Chris

Owen is Amazing - Traveled all over China with Owen with 3 teenage boys. Owen was the perfect guide that made all of us comfortable and took care of any and all issues that came up. Highly knowledge about history and also how to get things done. He also quietly how to help and when to let us have family moments together. Thank you Owen!

Great organisation and... - <p>Great organisation and accommodation. Michael was fabulous - knowledgeable and friendly and very accommodating. Food was great, the hotel very luxurious and the car was clean and very comfortable. We weren't rushed and yet we saw all we wanted to see. Highly recommend this product.</p>

This was an impressive tour with... - <p>This was an impressive tour with professional service. Steven was prompt when meeting me at my hotel 5am the first day. We traveled to the airport and the excellent service provided for my departure was appreciated. Likewise when I returned. The flight was late and when I arrived from Xi'an he was waiting with a clear sign bearing my name. No anxiety about how to locate Steven so the start and end was a great experince.</p> <p>When i arrived in Xi'an Michael met me also with a sign and introduced himself. He inquired if I needed anything after my flight and before leaving the airport. Then he carefully explained the itinerary and was conscientious when asking about preferences and/or allergies to foods for lunch and dinner. His English was excellent. The knowledge he shared about the places we went was fascinating. He is a good converationalist engaging me in the discussions rather than just presenting a memorzied speech. Not having been to Xi'an before I was a little nervous. Michael put me right at ease with his easy and professional manner.</p> <p>Our driver, Mr. Dong was great. His driving skills in the traffic and rain were incredible. He never took unsafe chances when navigating through the narrow, crowded streets. Mr. Dong was courteous making sure to open the door, assist me as needed and even provide an umbrella in the rain. </p> <p>I would highly recommend this tour for anyone who is interested in a quality experience seeing the terra cotta soldiers, the museum, the drum tower, and more. The tour was not rushed, the atmosphere was relaxed and informative, and the accomodations at the five star hotel were good.</p> <p>This is not the first time I have used Viator - used them in Hawaii, Frankfurt and France. Always professional staff, on time, and my go to company for sightseeing in a country where I don't have a command of the language.</p>

I have seen some warriors in... - <p>I have seen some warriors in Singapore museum exhibition several years ago. Seeing thousands of them here left me speechless and amazed of the grandness.<br/> The guide, Michael, was knowledgeable and professional. He selected special local food menu that are unique and delicious.<br/> The driver, Mr. Wang, also full attention, he has umbrella ready when it rain.<br/> Stephen in Shanghai was very punctual and attentive. Back to Shanghai I needed to get my luggages and move to another hotel. Stephen accompanied me to ensure I am safely arrived and checked in, even it was raining and took him extra 1 hour to help me settle down.<br/> I traveled solo, and they made me feel safe. Highly recommended.</p>