Good tour with lots of background info given - Nancy picked me up promptly at 8am & spoke excellent English. She explained the background to the site & gave various stories & anecdotes as we visited each of the three pits. We also stopped at a factory to see the process around how the warriors were made which was quite interesting. There was lots of time to take things at my own pace & get lots of photos. As an organised tour with an English guide it made the morning pass quickly & I felt I got a lot out of the experience.

Terrific Warrior visit. - I learned a lot about the Terracotta Warriors. I cannot express the surprise of meeting the farmer who found the warriors and having a booked signed by him. Wow.

Well worth it! - The Terracotta Army experience would be difficult without a tour. Public transport and ticket purchase would be hard. Take the tour, it is well worth it!

Enjoyable tour - Our guide nancie was very nice & informative. On the way to the terracotta army she briefed us on the history and patiently answered our questions.

Great way to see the warriors - We really enjoyed our morning visiting the Terra-cotta warriors. We were picked up on time and given comfortable transportation to the site. Our guide was really good and explained a lot about the origins of the warriors. On the way back we weren’t rushed or pressured into a shop or anything like that. Got back to Xian about 2pm. A really good day out.

Delayed for two hours - Tourist guide Picked the wrong people, after two hours and and lots of calls and messages they come for us,

Great experience but find another tour - The Terracotta Warriors is a must see when in Xi’an. The sight is awesome. However, the hour ride there and back were not very comfortable in the packed 7 seater. The museum was super crowded and I wasn’t very impressed with the guide’s sharing. Pretty much similar to what you would get online.

Great experience but poorly organized tour company - Terracotta warriors was incredible but the tour was poorly organized. The driver picked up the wrong person at my hotel because he didn’t check the name. I was stranded until I got in contact with the organizer and they came back to drop the other person off and pick me up. He probably missed his tour because of this, when I was waiting there was another tour pickup looking for someone who couldn’t be found. The low rating on this is due to the driver’s error, checking names of people he’s picking up is the bare minimum and someone else missed their tour to no fault of their own or the tour company he booked with. The actual experience was pretty cool, the excavation sites are massive but it is very crowded and difficult to get around as a result. I would definitely recommend the Terra-cotta warriors but not in peak season and probably not with this tour company.

Good informative guide, but very disorganised and late-running day which was cut short for another group member - I selected a pick-up time of 8:30, but was ready by 8 just in case the guide was early, as other reviews have suggested. Instead, our guide arrived late, at around 9, and walked us to the bus, where most of the group was already waiting. We then waited in the bus until about 9:40 for the final member to arrive before we could leave. (Maybe that member had selected the 9:30 pick-up time? The pick-up slot system for this tour really needs to change). It then took us around 1h20m to drive to the terracotta warriors, and another half an hour to get in due to queues (we were inside by 11:30). The tour itself was good, and our guide was very informative and told us lots of interesting facts about the history. However, we did not spend 2h30m at the site, as advertised. We spent just 1 hour walking around the 3 buildings of the terracotta warriors complex. After this, our group was taken to see the farmer who first discovered the warriors. We were told that normally we would have an hour or so to explore the area around and eat lunch (it was around 12:45 PM at this time), but instead we had to leave after only 15 minutes, as somebody else in the group had booked a flight and we were going to drive her to the taxi stop in Xi'an. I.e., rather than ask her to her take a taxi directly from the terracotta warriors site, which is absolutely possible, they decided to cut the tour short for the rest of our group instead, leaving us no time to get food (or souvenirs). When we got back to Xi'an, at something like 2:30 PM, there was no "optional tour of the Muslim quarter" either, since our guide got out at the City Wall with some other members of the group who requested to stop there.

Bad organization - I was supposed to be picked up from my hotel at 8 but the guide showed up 15 minutes late and said that we needed to wait for another person. After about 20 more minutes of waiting, he realized that he was waiting at the wrong hotel. We drove some 10-15 more minutes and I joined 6 others who were already there. But we all had to sit in the car for about 30 more minutes because we were still waiting for one more person. By the time we actually left for the tour, it was 9:20. Isn’t there a policy for not waiting for people who are late?