The actual duration depends on the real-time traffic of the day. All of our drivers are professional drivers providing service with decent quality. Our service customer team will provide you with assistance before, during until the end of the trip.

Key competitive advantages:
• Free waiting time of up to 10 mins
• Fixed price for airport services without any surprise
• Bilingual drivers who can speak both English and local language
• Multilingual customer service providing 7/24 assistance - English, French and Mandarin
• Tracking flight status and adjusting the planning of the driver in case there is a serious delay of the flight at no cost
• Free cancellation up to 24 hours of the pick-up service

Points of Interest

• Ultra

• Private transportation

• Addition waiting time - after 60 minutes of free waiting time, we may charge 40 euros per hour as extra waiting time. However, if you inform us your delay in advance, most of time our drivers will be happy to wait for you some more time or our operator will assign a new driver to you if the flight is seriously delayed in order to avoid this extra fees.

• Our customer service team is 7/24 available on WeChat, Lines, and WhatsApp and offers assistance in English, Chinese and French.
• In case that there is a serious delay in your flight, we will adjust our planning and arrange new driver for your service.
• After 10 minutes of free waiting time, our driver will call you to double check with you about your presence.
  Information required for service booking:
• Flight number
• Pick-up time
• Number of passengers
• Destination address
• Information written on the name card while picking up the clients at the arrival gate in the airport
• May be operated by a multi-lingual guide/customer service team

For a full refund, cancel at least 24 hours before the scheduled departure time.