Spa and Gastro Cellar. A must for anyone going to Budapest - The cruise part of the trip was cancelled due to floods so was offered a meal and music at the Gastro Cellar. Can honestly say we lucked out. The spa was amazing capped off with great music and food. The Gastro cellar is a must. Waiters and musicians were attentive and food was exceptional. Can't rate it highly enough.

Spa and River Cruise Experience - The spa was wonderful. Easy to locate on the M1 metro line, quick check in to get a wristband that opened and locked a little private changing cabin, then a quick shower and slip into one of the many indoor and outdoor thermal baths. Fabulous and so relaxing. Then later joined the river cruise for a wonderful Hungarian buffet dinner aboard a beautifully designed riverboat complete with live Hungarian and traditional music and dance demonstration. Lovely experience and a great package of relaxation and river cruise to see the city lit up at night. Highly recommended

Good option and cruise was great - Bought the combo ticket and Spa was fine, was expecting it to be a bit more opulent, outdoor pools were busy by 10am, no sunbeds left so get there early. Night cruise was great, we arrived by 615 and were shown to table on river side which is ideal as when the cruise comes back to dock you have the Buda side lit up which is fab. Meal was good, number of options but vegetarian options limited. All in all very good excursion

Great value for your money - Happy to find the changing area was ideal. Private and secure to store your belongings. Cruise was also excellent! Good entertainment and an excellent buffet.

Worth every penny. - The Spa was excellent. We had the use of a secure lockable cabin for the day. It did not include fast access but we did not queue anyway. The dinner cruise was also very good. The dinner was a three course meal that was served buffet style and you could help yourself throughout the evening. There was a choice of two Hungarian soups to start, served with a variety of bread. This was followed by Hungarian Goulash, Vegetarian bake, Hungarian noodles, rice, and pickled white cabbage salad. Dessert was a selection of strudel pastries. The views were spectacular of the castle and bridges etc. We saw the beautiful parliament building in the setting sun and then later all floodlight. Just beautiful.

Good - The spa and the boat trip were both equally enjoyable. The spa because it looks exactly as in the photos and it delivered on expectations. The boat tour and meal gave a nice taster of Hungarian music and local food alongside the lovely views, particularly of the Parliament Building lit up at night. What was lacking was any clear information whatsoever as to what time the boat left, where you got on it, what food to expect or even the fact that there was no transport between the two. We had to request this ourselves when it should have been made clear on the tickets, the reply was prompt though.

Good experience. - We enjoyed the outdoor pool better than the indoor.. As it smells abit weird inside. Cruise was cancelled due to flood situation. And i requested for partial refund. Overall it was good... Customer service was good.

Immaculate transportation that takes us to any end of the city. - It has beautiful monuments and tours both by boat and on foot that amazes us. The central hotel and simple but close to various transports that took us where we wanted. There are two beautiful cafes where you can not fail to enter. Margarita Island is a visit you should take to see the beautiful Japanese gardens and the laser zones with trees and plants to not miss. A cruise is a great complement especially at night.

Cruise almost standing still but with spectacular music and dance - Short buffet dinner, little variety. The ship moved less than Espinete's eyes. Nice staff. Spectacular dance couple. The best, the music. The group and especially the violinist playing Blue Danube and Granada made my hair stand on end/ Thank you and congratulations!!!

A warning for those interested in booking - Unfortunately, the Széchenyi Spa portion of the deal didn't happen. I received several confirmation Emails from TripAdvisor, including one which said 'here are your tickets,' so I believed everything was sorted. We arrived at the spa to be 'greeted' (for lack of a better word) by two female receptionists, one of which who was unbothered by us waiting in the queue who spent several minutes (no exaggeration) cleaning her glasses and not looking up at us. The other receptionist was incredibly rude and unhelpful as well, as upon showing her my TripAdvisor tickets, informed me she couldn't use them as she needed a QR code. When I said this was all I had, she sat back, crossed her arms, and refused to help any further. Eventually she got fed up with listening to me and told me to just go through, only for us to find that we couldn't as we needed a wristband. We went back to the receptionist (who would've known that we couldn't get through!) who just sat back with crossed arms demanding a QR code, saying I needed to speak to the booking company. We retreated to outside and I went through my TripAdvisor Emails and clicked the button 'contact tour operator', which I had no reason to do so up until this point as I thought everything was fine. It was here that I'd discovered I was sent a message from Hungaria Koncert requesting my Email address (why they didn't receive this from TripAdvisor is beyond me!!) so they could send me the QR code for the spa. I responded and asked for this to be sent right away as we were waiting at the spa, and even phoned 15 minutes later asking for this to be expedited, and was told they had my message and the code was going to be sent 'in a few minutes.' After waiting 10 more minutes, my friend and I were both sick of the experience and decided to leave. The Email with the QR code never arrived. 0/5 stars for the spa portion. --- Regarding the cruise, I'm delighted to advise this was a much better experience and we enjoyed this immensely. The food was great - some of the best we'd had in the city - and the entertainment was wonderful. The evening experience on the Danube was really lovely. I'm not sure what I was expecting but I was only slightly disappointed that we just did a loop up and down the Danube, but I guess the positive side is that you return to the same dock as you depart, so you don't need to plan to get home from a strange ending point. The only thing that hampered our cruise experience was, at the very end, a member of the wait staff approached our table and presented us with a code for us to leave a review on TripAdvisor. I had been planning to anyway as we'd had a lovely time. However, two things really struck me about this interaction: 1) We'd barely seen this gentleman all evening and we were both surprised to learn that he was apparently *our* waiter. The only time he'd spoken to us prior to this point was when he tried to deliver drinks to our table that weren't ours! In fact, we never got asked at any point what drinks we'd like, and we only had the welcome drink and the waters on the table to enjoy all evening. The empty glasses and plates we had were collected by other members of staff throughout the evening, and we'd presumed that all wait staff attended to everyone, so we were very surprised to learn we were supposed to have had a specific waiter! 2) After giving us the code to leave a TA review, this gentleman then hovered closely nearby to ensure we were actually leaving a review. I spent some time typing up a good review, and he returned a minute or two later while I was still typing and stated, 'Wow, you've written a lot.' I quipped, 'I have a lot to say!' but then was a little unnerved to find that he then stood at our table, watching over me, until I was finished. After I was done, he *literally* started pushing buttons on my phone to make sure my review was logged. I found this deeply unsettling and honestly, bullying. His behaviour makes me believe he would earn some type of commission based on reviews received. Suffice to say, I was so bothered by this behaviour that I promptly deleted it after we returned to our hotel, because I didn't like the feeling of being pressured into leaving a review on the spot, and also, this really left a sour taste to the overall experience, which up to that point, had been great. 3/5 stars for the cruise portion, which would've been 5/5 had we not had such a poor interaction with 'our' waiter. --- In summary, if you are considering this experience I would actually recommend as I feel it would've been great value for money (had we been able to actually use the spa!), but be sure to check in with the tour operator and get your spa QR code well in advance. And don't allow the wait staff on the cruise bully you into leaving a rushed review at the end!!