Alaska2024 - Had a lot of information for us . Thought we waited a little to long for the bears to come. Other wise was a great tour. Since we had him by are self

Great way to see Ketchikan - Nick was a fantastic guide! He was very knowledgeable, friendly, and great with the kids! Lots of great spots to see and info!

Fantastic Outdoor Adventure! - Shane, our guide from Seaside Tours, was very personable and gave a wonderful tour. We enjoyed an abundance of wildlife (Bears, Eagles, Tide Pools), a waterfall, and a visit to Bight Totem park. At each stop, Shane gave colorful commentary and was very informative. Shane was extremely accommodating and let our group guide how long we stayed at each location. Shane gave a fantastic tour with a personal touch that made it unforgettable!!! We would strongly recommend this tour with a true "Alaskan" guide! Ten Stars!!!

Ketchikan highlights - Great tour of highlights of points of interest in Ketchikan. Nick did a great job, and even pointed out details of area plant life. Loved the beach.

Great day in Ketchikan - Shane was a great guide and knew just where to take us to see wildlife away from the crowds. He was super knowledgeable about local culture and history. Highly recommend this tour....it was perfect for our cruise port day!

Personalized tour of Ketchikan - Great tour of Ketchikan. Got to see much of the island outside the city. Very informative your guide.

Very happy with this tour! - This is a very good small-group tour. Only 6 of us! Tour guide was a local resident so he was able to tell us lot about Ketchikan and it’s residents. He really tried to find bears for us but we were unlucky. He was also very knowledgeable about the totems.

No forgiveness given - I am not reviewing the actual tour, but an experience I had with Seaside Tours. I had booked the "Ketchikan 4 in 1" Tour. I arrived by cruise ship and arrived at the meeting point early. The tour representative asked for my name, but couldn't find it on his list. We learned that by my own mistake, I had shown up on the wrong day...a Thursday instead of Tuesday. They told me if I had contacted them two days earlier, they would have made an exception. But naturally, I didn't because I hadn't realized that I had made the mistake until that morning! So, they said I couldn't go. I could understand that if the tour van going was FULL and they didn't have room, but there were only two other people going on the tour that day, and they had PLENTY of room. I just think it would have been good customer service and a good will gesture to let us board the van and go on the excursion, especially since we had already PAID for it! Just sayin.'

Viator you can do better! - Let me start out by saying, we have used Viator previously and have always had a first-class experience. This tour Definitely was not up to Viator standards. It started off when we got to the meeting location a half hour early. All of the other tours held signs up and wore identifying shirts/jackets. Our tour leader showed up disheveled, looking like he had a rough night with no identification whatsoever. Once we realized this was our guide, things went downhill. The van was completely saturated in smoke and the upholstery in the van looked like it had seen better days. To make matters worse the a/c didn’t work which made getting any fresh air impossible. The ride was like sotting in an ash tray for 2 hours. There were no windows that were operational. The guide we had was a nice enough guy but we were his second tour in life. This really appeared to be the dollar tree special. Viator we have seen how much better you can be. This tour should not be offered on your web site. I do not recommend this tour.

WASTED DAY - Probably one of the worst Viator experiences with this tour. The description did not describe our tour at all. Our tour guide was more willing to share her personal life and story then talking about the town or area. Stopped at some random rocky beach. Why? nobody knows guide said this is where he family likes to go and we should check out some nature here If i were in 2nd grade. We stayed there for about 20 min while people took pics of well nothing but themselves on a beach. Next stop...oh wait we missed it was supposed to be a possible whale viewing area. we just skipped that part because she hasnt seen any whales as we were driving by. Next stop a random water fall next to the road. I guess its a town favorite to hang at and take pics. Next stop a river looking for wildlife. Stopped there by a popular river area where bears are usually seen hunting for salmon We were told there are bears there all the time and even seen 5 just before we were picked up. Guess what...no bears however we did see a few flying Eagles. Its nature I get it, but another wasted stop for 30 min waiting on a random bear to show up. Finally on to our last stop to totem pole nation. Cool place bad story telling of what they were. Completely lost my interest once the rambling started. Complete waste of time and money and I will be asking for a refund for this trip. DO NOT WASTE YOUR TIME on this one.