Ferry to Cozumel: Comfortable and Pet-Friendly Ride

Experience luxury ferry travel from Playa del Carmen to Cozumel with flexible schedules, pet-friendly areas, and top-notch safety. Book your open ticket today.

Duration: 45 minutes
Cancellation: 24 hours
Highlights

This is a ferry transfer from Playa del Carmen to the island of Cozumel. This is a comfortable trip in new ferries. Your ticket is an open ticket, so you can choose from 28 schedules. Departures are every hour, 14 in Playa del Carmen from 8:30 am to 9:30 pm and 14 in Cozumel from 7:30 am to 8:30 pm. You can be sure that you are traveling with a…

What's Included
  • Travel insurance
  • On-board WiFi
  • Area for pets
  • Free access to the Scenic Tower of Cancun with Round ticket at Tourist Fare
  • In-vehicle air conditioning
  • All fees and taxes included
  • Ferry transfer from Playa del Carmen to Cozumel island
  • Luggage storage section
  • On-board restrooms
  • Special places for persons with disabilities and wheelchairs
What's Not Included
  • Private transportation
  • Inland transportation is not included
Additional Information

What makes us unique? The crossing from Playa del Carmen to Cozumel will be an incredible experience with our comfortable and new ferries. We offer you a professional crew that meets the highest standards. We offer hourly departures with a total of 14 schedules in Playa del Carmen and 14 schedules on the island of Cozumel. The operating hours are Playa…

Location
Muelle de Playa del Carmen
The Maritime Terminal of Playa del Carmen is located downtown, just at the end of 5th Avenue and the Paseo del Carmen shopping zone. At this terminal, you can take the ferry to Cozumel.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.6
(12 Ratings)
5 stars
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1 star
Anthony_d
Oct 2, 2024
Great Experience from NC to Cozumel - Very easy to purchase ticket on-line or at the ticket counter near the ferry... friendly staff and very safe
Review provided by Viator
Carlosbb1441af
Sep 30, 2024
Ferry Xcaret - Excellent service and service. The purchase of the tickets was quite easy. Safety, directions ferry facilities in excellent condition. Super recomendable Ferry Xcaret
Review provided by Tripadvisor
Rania
Sep 25, 2024
Luxury and ease - I gave them 5 stars because they are very professional. The ferry is super clean, modern and on a good day at sea takes about 40 minutes each way door to door. The boarding dock is odd as you have to go upstairs to wait for your ferry boarding call even though you go back down through a ramp. It’s a long walk on a concrete deck to the ferry so hats are a must! The ticket purchase process is simple as I bought on trip advisor via viator, but you have to stop by the desk of Xcaret to get your physical ticket. They don’t say where the desk is but it’s actually right there at the boarding dock zone. So just head to the ferries and you’ll see it. The team is attentive and professional. Definitely recommend using them!
Review provided by Tripadvisor
Susann
Sep 1, 2024
My husband and I decided to spend our 11th anniversary in Cozumel by way of this beautiful ferry! Affordable and fun! - Beautiful, affordable, comfortable! My husband and I really enjoyed are ferry ride to and from Cozumel in style! Thanks!
Review provided by Tripadvisor
Diana_h
Jun 24, 2024
Nice trip - Beautiful fast ferry. Staff is very nice. Very comfortable. I highly recommend it. Just hold on to your tickets.
Review provided by Viator
Landon_h
Jun 10, 2024
Great shuttle service - The trip is pretty comfortable, the staff are super friendly, the air conditioned cabin feels really nice. I recommend using this provider if you wish to travel to and from Cozumel from Playa del Carmen.
Review provided by Viator
Alexis_sampayo
May 23, 2024
Cozumel route review - Message to whom it may concern - Starting suggestion: make a broader TripAdvisor account with a description that not only describes Isla Mujeres. The route to Cozumel will be more than clearly successful if you continue with the actions that I will describe below. I traveled to Cozumel for the first time this afternoon with my parents, two elderly people and one with a cane When I arrived at the ticket office I received a very warm and pleasant greeting from the three young women who were there, with their smiles they even made me happier that I was going to get to know the island. I asked for help to get a wheelchair for my dad and a few minutes later he had it, lending it to me until I got on the boat, everything was fine. But here begins the interesting part, these incredible guys were waiting for us with another wheelchair when we arrived in Cozumel. However, we did not expect that on our return it would happen that from almost the entrance of the pier someone saw that we were coming with the cane and handed us the chair through the lockers and He took us to the seat again. But arriving at Playa, they really shined because before the other passengers could get off, their star collaborators already had a wheelchair ready and assembled to take my dad down as a VIP and they kindly finished accompanying us to the entrance of the terminal. 👏👏👏👏 Excellent!!! Please make this congratulations and gratitude extensive to everyone who assisted us, who were basically everyone. They don't know how wonderful they made my dad feel for their extraordinary attention. What a great experience we had and how much we hope everyone always has great success.
Review provided by Tripadvisor
Jake7372
Apr 15, 2024
Excellent and Fast - I purchased an E ticket boarding was so fast for me. The crew has sailor uniforms Good vibes. I like that this company issued me a ticket for my luggage and stored my luggage in a dry area. This ferry is twice as fast as the other companies. For me this was a better experience than the other companies. I will use this company again in the future 🤩
Review provided by Tripadvisor
Nicole_w
Nov 24, 2024
Great Ride! - It was a nice easy process. To change the voucher you do have to wait in a line. They were nice and friendly. Getting on and off the boat was fast. The ride is a little rough so bring some motion meds. Overall great for the price.
Review provided by Viator
Excursion08667379075
Jun 18, 2024
XCARET XAILING - We had a bad experience, the lady in charge of taking us to take the ferry who works for XCARET XCARET XAILIN did not give us any response and neither did XCARET DESTINATION GROUP. VERY DISAPPOINTED BE CAREFUL, ASK A LOT
Review provided by Tripadvisor
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up to 5 guests
1 Adult
December 2024
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