May 28, 2023
Great Job! I will be back in August!! - Met my expectations. Food was warm and good. Server's were professional. Front desk were very professional as well.
Review provided by Viator
Dec 5, 2024
Riyadh Plaza Premium Lounge review - Not a lounge, really. Accessed on BA Silver. In fact probably the laughably worst, uncomfortable, overcrowded lounge i've ever been in. More like a tired motorway rest stop several hours after the cleaning staff went on strike during rush hour, with British 1970's state school food. My recommendation is to avoid it at all costs.
Review provided by Tripadvisor
Nov 30, 2024
"Disorganized and Frustrating Experience at Riyadh Airport" - I recently had a 3-hour transit at Riyadh Airport, and the experience was quite disappointing. Upon landing, security directed us into a different lane for no clear reason, which caused a delay of about 20 minutes. To make matters worse, I had a senior citizen with me who was made to stand due to this unnecessary delay.
When I approached one of the security staff to ask for guidance, the instructions were confusing, with some telling us to go upstairs, while others said to go downstairs. This mixed information caused further frustration. To add to the confusion, when we checked the flight board, our flight wasn’t listed. We decided to wait, hoping it would show up later, but this led to more waiting time.
The food options were very limited and extremely overpriced. While we didn’t mind paying for food, we felt that the offerings weren’t worth the price, which gave the impression that the airport was taking advantage of travelers' hunger.
Finally, after waiting for two hours, the flight was listed, but the boarding process was a disaster. The gates were clogged with people, and they called multiple flights to board at the same time, causing a massive crowd. This led to further chaos and mismanagement.
This review is specific to Terminal 3, and I can’t speak for other terminals, but based on my experience, Terminal 3 was small, overcrowded, and poorly managed. I hope the airport authorities address these issues for smoother future transits.
Review provided by Tripadvisor
Oct 28, 2024
Not a serious airport - A supposedly international city airport, and in the huge transit area the managers don't even manage to install a few water fountains for cool refreshing water, for tired and thirsty travellers, especially those with children. What an appalling omission.
It is a shame really, as in most other respects, the airport is very pleasant.
Review provided by Tripadvisor
Sep 17, 2024
Worst Lounge in the world - The lounge air conditioner was not working to start with. Therefore it was a very uncomfortable stay.
The carpets were dirty and stained along with the ceiling of the lounge. I feel that I need a hot shower to cleanse myself from the dirty stinking experience.
Review provided by Tripadvisor
Aug 27, 2024
Very bad experience - The worst experience ever in king khaled international airport,they treated my family there like animals only because they are American Egyptian but they speak English and not Arabic and because my brother asked them to stop pushing his kids and to stop touching them. From that point on is when the drama started, the worst things that you can imagine people can do,and that only happened because he asked them not to touch his kids, and just because of this they responded with canceling their entire flight and making them sleep on the airport’s floor for four days without food or anything to cover the kids with in that time. They called the medical care twice for my niece (11 years old ) because she has to keep her special syringes during the trip in the ice and they didn’t provide them with any ice. All the kids were in very bad condition and they kept crying all the time without any help
and my sister in law could not breathe and my brother fell to the floor, and his blood pressure was very high. In the mean time we tried to contact the people in charge of king khaled airport to ask them to help our family because they were almost dying. Four days calling and asking for help but no help ,no body wants to help them. In that airport you can hear only lying, lying and lying, everybody promised you for help and everything will be done and after that you’ll never see them again.Very bad experience
Review provided by Tripadvisor
May 2, 2024
Needs better planning - I have read so much about the sleeping pods in this airport. However the pods are supposedly located in the domestic terminal. So in order to go there, you will have to do immigration just to get there.
Bad planning. There’s no hotel inside the airport and you can’t access the lounges for more than four hours before your departure. I had a layover for 10.5 hours and it was horrible to pass the time.
Review provided by Tripadvisor
Mar 9, 2024
Possibly the worst lounge ever - Beyond Awful
This is like a dirty , badly stocked old motorway cafe.
The loos are filthy.
The food awful.
Chairs worn and grubby.
Most of the charging points do not work.
I would love to know how to avoid
Emirates and BA business / gold customers come here. What on earth are they thinking.
Review provided by Tripadvisor
Feb 10, 2024
Money goodbye - Danger!
There is no transit traffic at Riyadh airport and this is in the capital!
That's taking money away from this country, 120 EURO, so that you can travel further.
The country probably needs it....!
Warning!
There is no transit traffic at Riyadh airport and this is in the capital!
That's taking money away from this country, 120 EURO, so that you can travel further.
The country probably needs it....!
Review provided by Tripadvisor
Mar 26, 2023
Did not get access to the... - Did not get access to the Premium Lounge despite paying $76 for a ticket to it in advance. Would like the $76 fee for the ticket refunded to my Wells Fargo credit card.
Review provided by Viator