Kuala Lumpur International Airport: Relax in Plaza Premium Lounge with Modern Facilities

Relax and refresh in the Plaza Premium Lounge at Kuala Lumpur International Airport. Enjoy modern facilities, high-speed internet, food and beverages, showers, and massages. Book now!

Duration: 12 hours
Cancellation: 24 hours
Highlights

Due to the current situation, KLIA 2 (Wellness) and Plaza Premium Lounge at KLIA 2 International Departure will be temporarily closed. Plaza Premium Lounge at KLIA International Departures and KLIA Gateway (Next to Aerotel) will remain open with the following operating hours:
Plaza Premium Lounge at KLIA International Departures: 08:00 - 02:30 daily…

What's Included
  • Wi-Fi connections & Flight information
  • Buffet-style hot meal
  • Use of shower facilities (no shower facilities in KLIA2)
  • International TV channels, newspapers, magazines
  • Comfortable seating area
  • 3, 6 or 12 hours to utilize the facilities of the lounge (depending on option selected)
  • Non-alcoholic drinks and coffee
What's Not Included
  • Alcoholic drinks (available to purchase)
  • Spa (available to purchase)
Additional Information

Unwind and rejuvenate following your extended journey at the Plaza Premium Lounge situated in Kuala Lumpur International Airport, or KLIA2. The lounge boasts contemporary amenities and superior service including rapid internet workstations, a broad range of food and beverages, amenities for a shower, along with neck and shoulder massages. Opt for a 3-,…

Location
Plaza Premium First (International Departures, Contact Pier) Kuala Lumpur International Airport (KUL)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.3
(567 Ratings)
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1 star
Cho
Jul 14, 2024
Relaxation and healing time before departure - My flight was cancelled and I decided to fly home late at night. So we planned to use our time waiting for boarding to refresh ourselves. I was healed physically and mentally by the hospitality of the staff and was able to spend a relaxing time.
Review provided by Tripadvisor
Ken_t
Jul 13, 2024
Enjoyable and relaxing - The premium lounge at KL airport was a great place to sit and relax between flights. The staff as you would expect were excellent. Will be visiting there again on our way home b
Review provided by Viator
Kamilnoor_a
Jul 31, 2024
Change for the better - don't take things for granted - Nothing memorable to talk about. The reason why people go to the Lounge is for good food.. but there was very little choice....it was not filling enough to have to pay so much for the lounge access
Review provided by Viator
Paullegate
Mar 24, 2024
Disappointing experience - Probably because we were used to Malaysia Golden lounge in the past we were expecting high standards at the Plaza Premium Lounge. We were in for a shock as the lounge was very busy, there were many uncleared tables, a serious lack of food availability and the staff members were indifferent. The only saving grace was the terrific Chicken Rendang dish, which was the only meal that appeared to be available but to be honest it was delicious.
Review provided by Tripadvisor
Letty_a
Aug 17, 2024
Staff didn't recognise the ticket - The lounge itself (gateway @KLIA2) was lovely, but the staff on the reception desk were completely unaware that access is being sold via Viator. We had to wait in reception for over 30 minutes while they consulted with managers and email them copies of the Viator ticket and our boarding passes before they decided that they were going to let us enter without having to pay again. The staff were completely polite, professional, and helpful during the whole process but the length of the wait and the embarrassment outweighed the convenience and comfort of the lounge. I note that Viator no longer appears to be offering tickets for this particular lounge (the only landside lounge at KLIA), so I assume that our experience was not a one-off.
Review provided by Viator
446pauloa
Apr 10, 2024
Not worth the value for money - I couldn't find a suitable place to sit and relax. The lounge it's always crowded and the food options aren't good. Not worth to pay 35 USD for a bad service.
Review provided by Tripadvisor
Littlesister
Sep 9, 2024
Disappointing - Don’t waste your money. I purchased a ticket as I had three hours I needed to fill in at the airport. When I arrived I was told the lounge was already at capacity and I should come back at around 9pm. My flight was boarding at 10.30pm. Being told there was no room available, even though the lounge was happy to sell me a ticket was disappointing. It seems to me there is no control over the number of lounge tickets that are purchased. When I did finally get into the lounge I was very underwhelmed. It was crowded, untidy and the food choices were not great. The marketing for this lounge is much better that what you actually get.
Review provided by Tripadvisor
Lll6033
May 16, 2024
Overrated lounge and no shower room!!!!! - We booked the plaza premium lounge klia2 from klook, it stated shower room is available. We need the shower room as we wish to take a hot shower before get into our long distance journey flight. However, when we arrived the lounge, the staff told us there is no shower room in the lounge, or maybe we can go to Aerotel (beside the lounge) to get a shower with cost MYR40.00!!! That means, we need to pay extra MYR40.00 to get a hot shower, this really spoiled our beginning holiday mood!!! We have no choice and pay extra money in order to get a shower before the long journey flight!!!! In additional, food and beverage is not up to the standard but at least can feed my stomach full. Toilet is not excellent standard. Big room to improve! Plaza premium lounge, we need an explanation and compensation regarding the shower room!
Review provided by Tripadvisor
Daniel_g
Apr 14, 2024
Spent money for lounge that I was to inconvenient to use. - I paid for this lounge but did not go to it because it is outside of the secure area. I was transiting through Kuala lampur and would have to go through passport control and exit the secure area requiring me to go through security again to get to my gate. I was under the impression it would be near the gates. I have asked for a refund. Anyone think I'll actually get it? I ended up paying for a different lounge because I like to shower daily and it had already been a 24 hour trip with a long flight to Seoul awaiting. Unless you are familiar with the airport you are going to or do some serious research I recommend you wait until you get to the airport to buy lounge access.
Review provided by Viator
Russell_p
Mar 25, 2024
KL PLAZA LOUNGE SCAM!!! - SCAM!!! The lounge is outside of the transit area and they don't tell you in the description. DO NOT BOOK THIS LOUNGE. They keep your money and blame you for not turning up. IT IS A SCAM!!!
Review provided by Viator
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up to 9 guests
1 Adult
November 2024
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